Only Launch request is working, all other commands are not working

[DeepikaBalaga]

Hi @ndg63276 ,

I'm not able to get the response for the mentioned commands. Below is the error snippet:

Looks like 'permissions_error()' is getting triggered, but I granted permission via the Alexa app (for both home & work)
As allowed the permission while enabling the skill.

Please check and let me know if anything can be sorted out. Or let me know if I need to share more details.
I will be waiting for your response.

For reference, please check the below skill I/O:

JSON input :

{
	"version": "1.0",
	"session": {
		"new": false,
		"sessionId": "amzn1.echo-api.session.64f7fbde-fe82-4671-a863-85c90d20f250",
		"application": {
			"applicationId": "amzn1.ask.skill.701ddb18-b6aa-4882-90e8-0970c0342e66"
		},
		"user": {
			"userId": "amzn1.ask.account.AHTHUQBAZL2ZDCTKZJHVCVFO6YPFEDEAMSGI5TV54YKR3HQT5AF66SXRM3VIA5WQL4WEUYX5VLPL2CDI5ONZJ4MWVBVAC24VMVXJCA4KBE72MYVNVDRSAUJXV2EFDTYSKG5GRZ6BWCEBYH7JBDAZLPNO2XFXOWRUZLYPZM4ZGKDJHPPPPEQX4MCHAUMWMEELGRPMZRO4RTXU42Q",
			"permissions": {
				"consentToken": "eyJ0eXAiOiJKV1QiLCJhbGciOiJSUzI1NiIsImtpZCI6IjEifQ.eyJhdWQiOiJodHRwczovL2FwaS5hbWF6b25hbGV4YS5jb20iLCJpc3MiOiJBbGV4YVNraWxsS2l0Iiwic3ViIjoiYW16bjEuYXNrLnNraWxsLjcwMWRkYjE4LWI2YWEtNDg4Mi05MGU4LTA5NzBjMDM0MmU2NiIsImV4cCI6MTYxODAwNjY4MywiaWF0IjoxNjE4MDAzMDgzLCJuYmYiOjE2MTgwMDMwODMsInByaXZhdGVDbGFpbXMiOnsiaXNEZXByZWNhdGVkIjoidHJ1ZSIsImNvbnNlbnRUb2tlbiI6IkF0emF8SXdFQklOSHNVQS1TUm9oamF0dDNxTnFHTU5CTVhkNGdMdmw4SEhUeUV2MXBIVzVXNkVoRHQtVE5TOXNWbzIzMU1nbmhRTlV2NUhxZGdFTjBZeXdWUEhiX1R3MFhIUTdJRmtKN1pibHktQ1pPVjBWd05lQnRZQlNRRC1EZ0F3STJVbndwaEljZVplU3RRVXRvZ3JaZU1hS2JIN2lYSzFLMTB2aDlwSzhKcXlweTB6RmhsVTJwY05fZHBzeVVBSmFjMTZVaEQzTmpUMXhZanc3c3pHLXNuRGFhb2RuWGdLajU4RFR1dlgtb3hZamJjX2JEOWtiUllfODg2M01fOTM4a2s4dlpheG5rU0dzR0tVc0hhaEVsLWw4Qk4yUVQiLCJkZXZpY2VJZCI6ImFtem4xLmFzay5kZXZpY2UuQUhWQk9UUVlaQ0VPTUZQRzVJNjI0V0QzSTJPRkNKUkNEUTI3V05JVjZQMlg3Slg1WUc0Q1RJQTYyT0NJNEdBWVYyS0NEWVNRU1NQUFlNRjJFWFNOR1dLTTdHVzNFTTI2VEVHWkE2T0VERFVFVkJOUVczSVZKQlNEWDIyVFlDSENVQ1MzS1k0Skk1VU5YRkxIVTVJVUtVVElMRlVHSTRGSkRGTjRLQUpPRTNITkNLQVE3SU9IWSIsInVzZXJJZCI6ImFtem4xLmFzay5hY2NvdW50LkFIVEhVUUJBWkwyWkRDVEtaSkhWQ1ZGTzZZUEZFREVBTVNHSTVUVjU0WUtSM0hRVDVBRjY2U1hSTTNWSUE1V1FMNFdFVVlYNVZMUEwyQ0RJNU9OWko0TVdWQlZBQzI0Vk1WWEpDQTRLQkU3Mk1ZVk5WRFJTQVVKWFYyRUZEVFlTS0c1R1JaNkJXQ0VCWUg3SkJEQVpMUE5PMlhGWE9XUlVaTFlQWk00WkdLREpIUFBQUEVRWDRNQ0hBVU1XTUVFTEdSUE1aUk80UlRYVTQyUSJ9fQ.aHPUDXMxa03ulwF07zw2HeS-I8Ipq98Y76-Uku_3siIsPqAv998B8l_VRF6OwN_fvV39oD0FvBB7nhWQZ0tClzRmD7yqZ7r43EBXgr7h1SJmfTzJCRkw19YjHq-QVwatRuDmi0_m-tu38pE82j0RVrl6RWWMVwD3OMBFoHcKdYk2sMHcJ7EyXHKAMBo-GyIFxUPJ60sSKlvhlRGDBqap76vXCknXI7iR4m9CXgbBh5u1imZDPyzRYA5c3GAfH8WSE9CO6rQ7TPE_e3JHkqSQ4_9doNPTZBGL57-7dlqgWwP3HVSQiXSj6rGwtlWHX0aQNdZOynxLaZTH0lnCdy_Xig"
			}
		}
	},
	"context": {
		"Viewports": [
			{
				"type": "APL",
				"id": "main",
				"shape": "RECTANGLE",
				"dpi": 213,
				"presentationType": "STANDARD",
				"canRotate": false,
				"configuration": {
					"current": {
						"mode": "HUB",
						"video": {
							"codecs": [
								"H_264_42",
								"H_264_41"
							]
						},
						"size": {
							"type": "DISCRETE",
							"pixelWidth": 1280,
							"pixelHeight": 800
						}
					}
				}
			}
		],
		"Viewport": {
			"experiences": [
				{
					"arcMinuteWidth": 346,
					"arcMinuteHeight": 216,
					"canRotate": false,
					"canResize": false
				}
			],
			"mode": "HUB",
			"shape": "RECTANGLE",
			"pixelWidth": 1280,
			"pixelHeight": 800,
			"dpi": 213,
			"currentPixelWidth": 1280,
			"currentPixelHeight": 800,
			"touch": [
				"SINGLE"
			],
			"video": {
				"codecs": [
					"H_264_42",
					"H_264_41"
				]
			}
		},
		"Extensions": {
			"available": {
				"aplext:backstack:10": {}
			}
		},
		"System": {
			"application": {
				"applicationId": "amzn1.ask.skill.701ddb18-b6aa-4882-90e8-0970c0342e66"
			},
			"user": {
				"userId": "amzn1.ask.account.AHTHUQBAZL2ZDCTKZJHVCVFO6YPFEDEAMSGI5TV54YKR3HQT5AF66SXRM3VIA5WQL4WEUYX5VLPL2CDI5ONZJ4MWVBVAC24VMVXJCA4KBE72MYVNVDRSAUJXV2EFDTYSKG5GRZ6BWCEBYH7JBDAZLPNO2XFXOWRUZLYPZM4ZGKDJHPPPPEQX4MCHAUMWMEELGRPMZRO4RTXU42Q",
				"permissions": {
					"consentToken": "eyJ0eXAiOiJKV1QiLCJhbGciOiJSUzI1NiIsImtpZCI6IjEifQ.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.aHPUDXMxa03ulwF07zw2HeS-I8Ipq98Y76-Uku_3siIsPqAv998B8l_VRF6OwN_fvV39oD0FvBB7nhWQZ0tClzRmD7yqZ7r43EBXgr7h1SJmfTzJCRkw19YjHq-QVwatRuDmi0_m-tu38pE82j0RVrl6RWWMVwD3OMBFoHcKdYk2sMHcJ7EyXHKAMBo-GyIFxUPJ60sSKlvhlRGDBqap76vXCknXI7iR4m9CXgbBh5u1imZDPyzRYA5c3GAfH8WSE9CO6rQ7TPE_e3JHkqSQ4_9doNPTZBGL57-7dlqgWwP3HVSQiXSj6rGwtlWHX0aQNdZOynxLaZTH0lnCdy_Xig"
				}
			},
			"device": {
				"deviceId": "amzn1.ask.device.AHVBOTQYZCEOMFPG5I624WD3I2OFCJRCDQ27WNIV6P2X7JX5YG4CTIA62OCI4GAYV2KCDYSQSSPPYMF2EXSNGWKM7GW3EM26TEGZA6OEDDUEVBNQW3IVJBSDX22TYCHCUCS3KY4JI5UNXFLHU5IUKUTILFUGI4FJDFN4KAJOE3HNCKAQ7IOHY",
				"supportedInterfaces": {}
			},
			"apiEndpoint": "https://api.eu.amazonalexa.com",
			"apiAccessToken": "eyJ0eXAiOiJKV1QiLCJhbGciOiJSUzI1NiIsImtpZCI6IjEifQ.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.g_zJFucaTVRWMH_0GkAeC8l7hezgWOyoJEE3ILqyxjAF-adPnY-Kman8mHv2y9Oj0MwbqAldY-0MfEaSg7GqNUGcsJu2CZKz5pqfEgYXuK965MWzNbDaxQor7MZlV6rHIj0w2FpjGrZ_AwqaEQHUK_90Hpg9lofL7kgLXsZVlE735nHsWzmFjQHXYMdetl9BE0wPEnZ1a9JuBHN9J336uru0muBDSJyNFtFSy6zBGeOGl32NyomLdeBFHD-8fikD6PFcdyD-w5uGNZaXXRZ6j23TfpE3RPqD-j-sxypMW2qoFouW3igQ8sT38OqloBTLAJgNrp9hW8S5kZkcTMtQ1g"
		}
	},
	"request": {
		"type": "IntentRequest",
		"requestId": "amzn1.echo-api.request.9c22ee2f-3ebb-42b2-aefa-f5faaecd8bb1",
		"locale": "en-US",
		"timestamp": "2021-04-09T21:18:03Z",
		"intent": {
			"name": "GetDirectionsTo",
			"confirmationStatus": "NONE",
			"slots": {
				"tocity": {
					"name": "tocity",
					"value": "thane",
					"resolutions": {
						"resolutionsPerAuthority": [
							{
								"authority": "AlexaEntities",
								"status": {
									"code": "ER_SUCCESS_MATCH"
								},
								"values": [
									{
										"value": {
											"name": "Thāne",
											"id": "https://ld.amazonalexa.com/entities/v1/1571475417946-19344532714781"
										}
									},
									{
										"value": {
											"name": "Thane",
											"id": "https://ld.amazonalexa.com/entities/v1/1571475417946-12249246731783"
										}
									},
									{
										"value": {
											"name": "Thāne",
											"id": "https://ld.amazonalexa.com/entities/v1/1571475417946-27204322862726"
										}
									},
									{
										"value": {
											"name": "Thane, Alaska",
											"id": "https://ld.amazonalexa.com/entities/v1/1571475417946-44779329051175"
										}
									},
									{
										"value": {
											"name": "Thanë",
											"id": "https://ld.amazonalexa.com/entities/v1/1571475417946-57329223490702"
										}
									}
								]
							}
						]
					},
					"confirmationStatus": "NONE",
					"source": "USER",
					"slotValue": {
						"type": "Simple",
						"value": "thane",
						"resolutions": {
							"resolutionsPerAuthority": [
								{
									"authority": "AlexaEntities",
									"status": {
										"code": "ER_SUCCESS_MATCH"
									},
									"values": [
										{
											"value": {
												"name": "Thāne",
												"id": "https://ld.amazonalexa.com/entities/v1/1571475417946-19344532714781"
											}
										},
										{
											"value": {
												"name": "Thane",
												"id": "https://ld.amazonalexa.com/entities/v1/1571475417946-12249246731783"
											}
										},
										{
											"value": {
												"name": "Thāne",
												"id": "https://ld.amazonalexa.com/entities/v1/1571475417946-27204322862726"
											}
										},
										{
											"value": {
												"name": "Thane, Alaska",
												"id": "https://ld.amazonalexa.com/entities/v1/1571475417946-44779329051175"
											}
										},
										{
											"value": {
												"name": "Thanë",
												"id": "https://ld.amazonalexa.com/entities/v1/1571475417946-57329223490702"
											}
										}
									]
								}
							]
						}
					}
				}
			}
		}
	}
}

Json Output:

{
	"body": {
		"version": "1.0",
		"response": {
			"outputSpeech": {
				"type": "PlainText",
				"text": "Sorry, I do not know your address. Please check the settings in the Alexa app."
			},
			"card": {
				"type": "Simple",
				"title": "Google Maps error",
				"content": "Sorry, I do not know your address. Please check the settings in the Alexa app."
			},
			"reprompt": {
				"outputSpeech": {
					"type": "PlainText"
				}
			},
			"shouldEndSession": true,
			"type": "_DEFAULT_RESPONSE"
		},
		"sessionAttributes": {}
	}
}

Thanks,
Will be waiting for your response.

[ndg63276]

Does it work if you ask an Alexa device though? I get that error through the simulator, but if I ask my Echo, she tells me the correct info.