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Can you help me to solve the bug? I can not find my 30000 dogecoin in this app.. #3

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carlosyang opened this issue Jun 8, 2017 · 2 comments

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@carlosyang
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carlosyang commented Jun 8, 2017

I had sent 30000 dogecon to this app ,but it can not show..I think there has some error with this app,it can not show any dogecoins..

http://dogechain.info/address/DMmghYMvLje2fxWBQEJgrN8HYyPXqMSFV5

@mperklin
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mperklin commented Jun 9, 2017

Hi Carlos.

There is a known issue relating to seeing Dogecoin balances in the app. The app was designed for use at the DEFCON security conference only, not for everyday Dogecoin use.

The good news is your Dogecoins are safe since you have the private keys backed up (you backed them up, right?).

Importing your backup seed into any other Dogecoin wallet will allow you to access your coins. I recommend doughwallet.

@carlosyang
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carlosyang commented Jun 10, 2017

I dont have the private keys,the app not direct give a private keys,but a recover phrase,I used it on doughwallet,it failed..
this is my recover phrase "february useful yellow finger faint turtle ride cook wisdom bid jeans fat" ,and my doughwallet adress is "DSLhGXZ5vSupjpnNjPzbigguKBSHBDDESv", Can you help me to get back my dogecoins? than you very much!

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