Android unable to login on server with Basic Authentication

[onelsonic]

When enabling the Htaccess server Authentication (on an Openlitespeed server) the login on the Android App does not works.

Entering the following infos : (using my custom server)

• https://myusername:secret@myserver/matomo/
• username
• password

You will get a popup :
Enter authentification code.
It looks like you may be using two-factor authentication. Please enter the six-digit code to log in to your account.

This popup will show up both if the two-factor authentication is setup or not in the matomo web interface.

And interesting fact is when you browse this URL in a browser :

https://myusername:secret@myserver/matomo/
I can see the Matomo login panel and if I enter (username/password) I can log myself.

So it seems to be a problem with the App.
(On iOS same problem but different error message)

So there is a problem with the login process in both App iOS/Android when using a server with Htaccess Authentication.

[tsteur]

@onelsonic any chance you can try if it works when disabling basic authentication on your server?

[onelsonic]

Android :

Server Authentification	Two-factor authentication (2FA)
ON	ON	error Two-factor
ON	OFF	error Two-factor
OFF	ON	login ok
OFF	OFF	login ok

And a Server Authentification problem on android.

[tsteur]

Thanks for testing @onelsonic Any chance you're seeing any error messages in the webserver logs when trying to authenticate? All good if you can't check