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White Streaming window without controls #5

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gn0m3r4l opened this issue Jun 15, 2022 · 15 comments
Open

White Streaming window without controls #5

gn0m3r4l opened this issue Jun 15, 2022 · 15 comments

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@gn0m3r4l
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Hey there,

I downloaded and started version 1.3.1 (with and without admin priv.). I get the mentioned two windows and can drag them both.
But the streaming window is always empty (completely white). I do not even get any control panels like a close button.
Do I need to start a Teams Call for showing the content?

@mPyKen
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mPyKen commented Jun 15, 2022

I haven't seen that happening... Which version of windows are you running? Does it work on another device or another user account?

@gn0m3r4l
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Unfortunately I cannot test on any other device.

Windows Version:
Edition Windows 10 Enterprise
Version 20H2
Installiert am ‎28.‎01.‎2022
Betriebssystembuild 19042.1645
Leistung Windows Feature Experience Pack 120.2212.4170.0

@gn0m3r4l
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gn0m3r4l commented Jun 15, 2022

By accident, I noticed that it seems to be a display issue.
I run my internal notebook display aside of an 49" widescreen (Samsung G9, connected via displayport) display. 49" is main display, extending to the 15" notebook display.

If I move the red bordered windows over to the internal display, the preview window shows content. But as soon as I move it back to the larger display, the described white content appers.

@mPyKen
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mPyKen commented Jun 15, 2022

Oh I see, I think multiple displays and/or their arrangement is causing the problem. Will it work if you turn your notebook display off? I can also try to reproduce this issue if you could share your exact display arrangement settings

@gn0m3r4l
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Notebook display off won't fix.
Seems to be related to the main display. Display is: Samsung Odyssey G9 Curved Gaming Monitor C49G93TSSR, 49 Zoll

By quickly viewing your code, you handle high dpi in a special way. Could this be related?

@gn0m3r4l
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I downloaded you code, running it in intellij or vs code. Which is the main class to be started? npm install causes errors for me

@mPyKen
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mPyKen commented Jun 16, 2022

npm install causes errors for me

On my end it works with node version 14.17.3 and npm 6.14.13

you handle high dpi in a special way

you can try running the executable with --consider-scale parameter which causes not to forcibly set scaling factor

@gn0m3r4l
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gn0m3r4l commented Jun 16, 2022 via email

@gn0m3r4l
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gn0m3r4l commented Jun 17, 2022

I updated my node version which seemed to be the installation problem.

But:
Running from intellij with "npm run", it won't work even as descriped above. Both windows open, but dragging the recording window only displays the new location in IDE log.

@mPyKen
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mPyKen commented Jun 20, 2022

I am out of clues... sorry

@Kotaless
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Kotaless commented Jul 6, 2022

@mPyKen hello. I'm facing the same issue when I enable "10-bit pixel format" in AMD software.
image

@mPyKen
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mPyKen commented Jul 11, 2022

I see, interesting! thanks for reporting. I don't have a 10 bit pixel format monitor, it will be tough to figure out how to solve this...

@Kotaless
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Let me know if you need log or tester. Thanks for your work.

Not sure if it can be helpful but there is a similar software working fine on 10-bit.
https://github.com/tom-englert/RegionToShare

@mPyKen
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mPyKen commented Jul 11, 2022

RegionToShare is using .NET and does not depend on electron which seems to be the problem here:
related electron issue links to chromium issue. If you start a meeting application within chromium and try to share some content, do you see your desktop as an option to select from?

@Kotaless
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I can share my screen in Edge chromium. Btw I'm not using HDR, just 10-bit color.

image

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