Empty mailbox backup files when "Public Service Host Name" is configured.

[IncubuzzCC]

ISSUE TYPE

• Question

ENVIRONMENT VERSION

• Zmbackup Version: 1.2.6
• Zimbra Version: 8.8.15
• Linux Distribution & Version: Ubuntu 18.04.6 LTS

SUMMARY

Mailbox backup files are empty (0 bytes) when "Public Service Host Name" is configured.

STEPS TO REPRODUCE

1. set up a domain (mydomain.com) with "Public Service Host Name" (mail.mydomain.com).
2. run  zmbackup -f as zimbra user.
3. view backup folder content:
    -rw-r----- 1 zimbra zimbra 4.3K Apr 25 17:47 [email protected]
    -rw-r----- 1 zimbra zimbra    0 Apr 25 17:47 [email protected]
4. open domain configuration and remove "Public Service Host Name" setting (leave empty) and safe.
5. run  zmbackup -f as zimbra user again.
6. view backup folder content:
    -rw-r----- 1 zimbra zimbra 4.4K Apr 25 19:53 [email protected]
    -rw-r----- 1 zimbra zimbra 377M Apr 25 20:03 [email protected]

ACTUAL RESULTS

When "Public Service Host Name" is configured, the mailbox backup files are empty.

Is this an expected behavior?

[ananiasfilho]

if you set public hostname, then domain only can use this spcific hostname, so you will need change server hostname on zmbackup.