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Mailings MeinBerlin #5878

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Anastasiia3040 opened this issue Dec 11, 2024 · 9 comments
Open

Mailings MeinBerlin #5878

Anastasiia3040 opened this issue Dec 11, 2024 · 9 comments

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@Anastasiia3040
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important screensize: mobile and desktop
device & browser: mailbox
Comment/Question: The logo in header and footer in Mailbox the logos are missing. And the mail is received with the attached logo files. Would that be possible to fix this?

Screenshot 2024-12-11 at 14 04 37

@mcastro-lqd
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@philli-m @Anastasiia3040 I just tried on Yahoo Mail App and Browser, it works well, except the button on Desktop:

Screenshot 2024-12-11 at 14 43 38

@Anastasiia3040
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Anastasiia3040 commented Dec 11, 2024

@philli-m there's also the problem with the button on Gmail desktop. And with the logos as well (both mobile and desktop)
Screenshot 2024-12-11 at 14 42 59

@CarolingerSeilchenspringer
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I think we mean @vellip here, with best greetings to @philli-m who is out of duty :-)

@Anastasiia3040
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I got another Mail and the button looks different there as well. It is on gmail(both mobile and desktop). Is it possible to fix this?
Screenshot 2024-12-12 at 16 01 59

@sblindow
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There is an issue in the "Moderationsaufgabe"/ "Gemeldeter Beitrag" E-Mail in which the images for the button and the berlin.de logo are missing, even in clients that work with all other E-Mails.
Bildschirmfoto 2024-12-12 um 17 22 00

@sblindow
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In the "Neues Projekt" E-Mail the Button is too close to the text (in all clients/ systems)

Bildschirmfoto 2024-12-12 um 17 25 03

@sblindow
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Outlook on Windows does't like the buttons as well and shows some strange attachments for each mail:
weird-buttons

@sblindow
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Other configurations that don't load the images are:

  1. Apple Mail App IOS
    mail-app_IOS

  2. Outlook App IOS
    outlook-ios

  3. Gmail App IOS
    gmail-app_ios

  4. Outlook App Android
    outlook-app_android

  5. Gmail App Android
    gmail-app_android

@sblindow
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In Apple Mail on IOS there is a strange behavior when clicking the button on the green arrow image part. The browser opens correctly, but when you switch back to the mail app, a detail view of the green arrow image is open. You can find a screenrecording in taiga (could't upload .mp4 to github)

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4 participants