Merge pull request #2634 from nmelehan/hotfix-v0.19.1

[Hotfix] v0.19.1

.gitignore

@@ -14,6 +14,7 @@ public/
 .Spotlight-V100
 .Trashes
 ehthumbs.db
+Thumbs.db
 Thumbs.dbi
 
 *.7z

docs/networking/an-overview-of-ipv6-on-linode/index.md

@@ -71,7 +71,7 @@ You can find your Linode's IPv6 address using the Linode Cloud Manager or the `i
 
 -  Line 3 shows the IPv6 loopback interface, `::1/128`. This is used for IPv6 traffic within the system, similar to the `127.0.0.0/8` IPv4 address block.
 
--  Line 6 is the Linode's public IP address, `600:3c02::f03c:91ff:fe24:3a2f/64`. You can see it's in a `/64` range.
+-  Line 6 is the Linode's public IP address, `2600:3c02::f03c:91ff:fe24:3a2f/64`. You can see it's in a `/64` range.
 
 -  Line 8 is the link-local IPv6 address, `fe80::f03c:91ff:fe24:3a2f/64`. An IPv6 link-local address is a unicast address that is automatically configured on any interface.
 

docs/platform/billing-and-support/billing-and-payments-classic-manager/index.md

@@ -165,6 +165,9 @@ Your credit card information will be updated.
 
  {{< note >}}
 If you have an outstanding balance, you will need to make a manual payment to bring your account up to date. See the [Making a Payment](#making-a-payment) section for more information.
+{{< /note >}}
+ {{< note >}}
+A $1.00 authorization hold may be placed on your credit card by your banking institution when our payment processor tests the validity of the card. This is normal behavior and does not result in a charge on your card.
 {{< /note >}}
 
 ## Removing Services

docs/platform/billing-and-support/billing-and-payments/index.md

@@ -165,6 +165,9 @@ Your credit card information will be updated.
 
  {{< note >}}
 If you have an outstanding balance, you will need to make a manual payment to bring your account up to date. See the [Making a Payment](#making-a-payment) section for more information.
+{{< /note >}}
+ {{< note >}}
+A $1.00 authorization hold may be placed on your credit card by your banking institution when our payment processor tests the validity of the card. This is normal behavior and does not result in a charge on your card.
 {{< /note >}}
 
 ## Removing Services

docs/platform/billing-and-support/tax-information-classic-manager/index.md

@@ -2,8 +2,8 @@
 author:
   name: Linode
   email: [email protected]
-description: "Explains the European Union value added tax (VAT) and how to add a registration number to your account."
-keywords: ["accounts", "vat", "linode manager", "linode classic manager", "manager", "taxes", "tax information", "usd", "vat id", "eu", "european union"]
+description: "Describes which taxes Linode collects and how to add a tax identification number to your account."
+keywords: ["accounts", "vat", "linode manager", "linode classic manager", "manager", "taxes", "tax information", "usd", "vat id", "eu", "european union", "value added tax", "gst", "goods and services tax", "gst id", "tax id"]
 license: '[CC BY-ND 4.0](https://creativecommons.org/licenses/by-nd/4.0)'
 modified_by:
   name: Linode
@@ -14,27 +14,42 @@ cloud_manager_link: platform/billing-and-support/tax-information/
 hiddenguide: true
 ---
 
-## Value Added Tax in the European Union
+## Which Taxes are Collected by Linode?
 
-Linode customers who are subject to EU VAT can [review these charges](#review-your-charges) on their monthly invoices by navigating to the **Account** tab in the [Linode Classic Manager](https://manager.linode.com).
+Linode collects the European Union's Value Added Tax (VAT) for customers that are subject to it. Starting on September 1st, 2019, Linode will also collect Australia and India's Goods and Services Tax (GST) for customers in those countries.
 
-Customers that wish to provide Linode with a valid VAT identification number (VAT ID) may do so by [updating their contact information](#adding-an-eu-vat-id-to-your-linode-account). Such customers will not be charged with EU VAT in subsequent invoices once their VAT ID is verified. You can also specify a VAT ID in our account signup form when you first create your Linode account.
+The taxes that Linode collects will appear on your invoices, and you can [review these charges](#review-your-charges) by navigating to the **Account** tab in the [Linode Classic Manager](https://manager.linode.com).
 
 {{< note >}}
 Information about your EU VAT rate can be found [here](https://ec.europa.eu/taxation_customs/business/vat_en). Please note, Linode’s [pricing plans](/docs/platform/billing-and-support/billing-and-payments/#linode-cloud-hosting-and-backups) do **NOT** include EU VAT charges.
-{{</ note >}}
+{{< /note >}}
+
+## What Should I Do If My Services are Non-Taxable?
+
+If you are a registered business, you may choose to provide Linode with a valid VAT identification number (VAT ID) or GST identification number (GST ID). Such customers will not be charged with VAT or GST in subsequent invoices once their VAT or GST ID is verified.
+
+{{< note >}}
+For the remainder of this guide, your VAT or GST ID will be referred to as your *tax ID*.
+{{< /note >}}
 
-## Adding an EU VAT ID to your Linode Account
+You can [update your contact information](#add-a-tax-id-to-your-linode-account) at any time to apply your tax ID to your Linode account. You can also specify a tax ID in our account signup form when you first create your Linode account.
 
-Valid VAT IDs may be added to your account via the [Linode Classic Manager](https://manager.linode.com). To add or update your account with a VAT ID:
+{{< note >}}
+If you have documents which state that your organization's services with Linode should not be taxed, please [contact Linode Support](/docs/platform/billing-and-support/support-classic-manager/#contacting-linode-support).
+{{< /note >}}
+
+## Add a Tax ID to your Linode Account
+
+Your tax ID may be added to your account via the [Linode Classic Manager](https://manager.linode.com). To add or update your account with a tax ID:
 
 1. Log in to the [Linode Classic Manager](https://manager.linode.com).
 
 1. Navigate to the **Account** tab.
 
 1. Navigate to the **Contact Info** tab that appears under the **Account** tab.
 
-1. The **Contact Information** form will appear. Enter your EU VAT ID in the **VAT Number** field.
+1. The **Contact Information** form will appear. Enter your tax ID in the **Tax ID** field.
+<!-- The field is still labelled VAT Number in Classic Manager as of July 30, but that's going to be updated to "Tax ID". -->
 
 1. Click on the **Save Changes** button at the bottom of the form.
 
@@ -58,6 +73,10 @@ See the [Billing and Payments](/docs/platform/billing-and-support/billing-and-pa
 
 ## FAQ
 
+-   **What is Linode's EU VAT number?**
+
+    Linode's EU VAT number is `EU372008859`.
+
 -   **How is my tax location determined?**
 
     Your tax location is determined by the contact information you provided during sign up or under the **Account** tab in the [Linode Classic Manager](https://manager.linode.com).
@@ -68,4 +87,4 @@ See the [Billing and Payments](/docs/platform/billing-and-support/billing-and-pa
 
 -   **Why is my invoice in USD? Can I get an invoice in another currency?**
 
-    To keep our pricing stable and consistent, rather than fluctuating with exchange rates, we do not bill in local currency. Similarly, we do not invoice in local currency. All invoices are in USD.
+    To keep our pricing stable and consistent, rather than fluctuating with exchange rates, we do not bill in local currency. Similarly, we do not invoice in local currency. All invoices are in USD.

docs/platform/billing-and-support/tax-information/index.md

@@ -2,8 +2,8 @@
 author:
   name: Linode
   email: [email protected]
-description: "Explains the European Union value added tax (VAT) and how to add a registration number to your account."
-keywords: ["accounts", "vat", "linode manager", "linode cloud manager", "manager", "taxes", "tax information", "usd", "vat id", "eu", "european union"]
+description: "Describes which taxes Linode collects and how to add a tax identification number to your account."
+keywords: ["accounts", "vat", "linode manager", "linode cloud manager", "manager", "tax", "taxes", "tax information", "usd", "vat id", "eu", "european union", "value added tax", "gst", "goods and services tax", "gst id", "tax id"]
 license: '[CC BY-ND 4.0](https://creativecommons.org/licenses/by-nd/4.0)'
 modified_by:
   name: Linode
@@ -13,55 +13,69 @@ aliases: ['platform/billing-and-support/european-union-vat-linode/']
 classic_manager_link: platform/billing-and-support/tax-information-classic-manager/
 ---
 
-## Value Added Tax in the European Union
+##  Which Taxes are Collected by Linode?
 
-Linode customers who are subject to EU VAT can [review these charges](#review-your-charges) on their monthly invoices by navigating to the **Account** page in the [Linode Cloud Manager](https://cloud.linode.com).
+Linode collects the European Union's Value Added Tax (VAT) for customers that are subject to it. Starting on September 1st, 2019, Linode will also collect Australia and India's Goods and Services Tax (GST) for customers in those countries.
 
-Customers that wish to provide Linode with a valid VAT identification number (VAT ID) may do so by [updating their contact information](#adding-an-eu-vat-id-to-your-linode-account). Such customers will not be charged with EU VAT in subsequent invoices once their VAT ID is verified. You can also specify a VAT ID in our account signup form when you first create your Linode account.
+The taxes that Linode collects will appear on your invoices, and you can [review these charges](#review-your-charges) by navigating to the **Account** page in the [Linode Cloud Manager](https://cloud.linode.com).
 
 {{< note >}}
 Information about your EU VAT rate can be found [here](https://ec.europa.eu/taxation_customs/business/vat_en). Please note, Linode’s [pricing plans](/docs/platform/billing-and-support/billing-and-payments/#linode-cloud-hosting-and-backups) do **NOT** include EU VAT charges.
-{{</ note >}}
+{{< /note >}}
+
+## What Should I Do If My Services are Non-Taxable?
+
+If you are a registered business, you may choose to provide Linode with a valid VAT identification number (VAT ID) or GST identification number (GST ID). Such customers will not be charged with VAT or GST in subsequent invoices once their VAT or GST ID is verified.
+
+{{< note >}}
+For the remainder of this guide, your VAT or GST ID will be referred to as your *tax ID*.
+{{< /note >}}
 
-## Adding an EU VAT ID to your Linode Account
+You can [update your contact information](#add-a-tax-id-to-your-linode-account) at any time to apply your tax ID to your Linode account. You can also specify a tax ID in our account signup form when you first create your Linode account.
 
-Valid VAT IDs may be added to your account via the [Linode Cloud Manager](https://cloud.linode.com) or the [Linode CLI](https://github.com/linode/linode-cli).
+{{< note >}}
+If you have documents which state that your organization's services with Linode should not be taxed, please [contact Linode Support](/docs/platform/billing-and-support/support/#contacting-linode-support).
+{{< /note >}}
+
+## Add a Tax ID to your Linode Account
+
+Your tax ID may be added to your account via the [Linode Cloud Manager](https://cloud.linode.com) or the [Linode CLI](https://github.com/linode/linode-cli).
 
 {{< note >}}
-If you are using the Linode Classic Manager, review the [classic manager version of this guide](/docs/platform/billing-and-support/tax-information-classic-manager/#adding-an-eu-vat-id-to-your-linode-account) for alternative instructions.
+If you are using the Linode Classic Manager, review the [classic manager version of this guide](/docs/platform/billing-and-support/tax-information-classic-manager/#add-a-tax-id-to-your-linode-account) for alternative instructions.
 {{< /note >}}
 
 **Linode Cloud Manager**
 
-To add or update your account with a VAT ID:
+To add or update your account with a tax ID:
 
 1. Log in to the [Linode Cloud Manager](https://cloud.linode.com).
 
 1. Navigate to the **Account** link in the sidebar.
 
 1. Expand the **Update Contact Information** panel under the **Billing Info** tab.
 
-1. Enter your EU VAT ID in the **Tax ID** field.
+1. Enter your tax ID in the **Tax ID** field.
 
 1. Click on the **Save** button at the bottom of the **Update Contact Information** panel.
 
 **Linode CLI**
 
 Install the Linode CLI to your local computer and generate a Personal Access Token before using the Linode CLI. See [Using the Linode CLI](/docs/platform/api/using-the-linode-cli/) for more information.
 
-1. Add or update your account with a valid VAT ID:
+1. Add or update your account with a valid tax ID:
 
         linode-cli account update --tax_id FRXX999999999
 
-    Replace `FRXX999999999` with your VAT ID.
+    Replace `FRXX999999999` with your tax ID.
 
 1. Verify that the account was updated:
 
         linode-cli account view --format 'tax_id'
 
 ## Review your Charges
 
-You can check your monthly invoice charges by visiting the billing page in the [Linode Cloud Manager](https://cloud.linode.com) or with the [Linode CLI](https://github.com/linode/linode-cli).
+You can check your invoice charges by visiting the billing page in the [Linode Cloud Manager](https://cloud.linode.com) or with the [Linode CLI](https://github.com/linode/linode-cli).
 
 {{< note >}}
 See the [Billing and Payments](/docs/platform/billing-and-support/billing-and-payments/) guide for more information.
@@ -105,14 +119,18 @@ Install the Linode CLI to your local computer and generate a Personal Access Tok
 
 ## FAQ
 
+-   **What is Linode's EU VAT number?**
+
+    Linode's EU VAT number is `EU372008859`.
+
 -   **How is my tax location determined?**
 
     Your tax location is determined by the contact information you provided during sign up or under the **Account** page in the [Linode Cloud Manager](https://cloud.linode.com).
 
 -   **How can I change my tax location?**
 
-    You may update your tax location by navigating to the **Account** page in the [Linode Cloud Manager](https://cloud.linode.com) and expanding the **Update Contact Information** panel.
+    You may update your tax location by navigating to the **Account** page in the [Linode Cloud Manager](https://cloud.linode.com) and then expanding the **Update Contact Information** panel.
 
 -   **Why is my invoice in USD? Can I get an invoice in another currency?**
 
-    To keep our pricing stable and consistent, rather than fluctuating with exchange rates, we do not bill in local currency. Similarly, we do not invoice in local currency. All invoices are in USD.
+    To keep our pricing stable and consistent, rather than fluctuating with exchange rates, we do not bill in local currency. Similarly, we do not invoice in local currency. All invoices are in USD.

docs/quick-answers/linode-platform/add-caa-dns-records-classic-manager/index.md

@@ -0,0 +1,57 @@
+---
+author:
+  name: Linode
+  email: [email protected]
+description: 'This quick answer shows how to create CAA records for domains and subdomains.'
+og_description: 'This quick answer will show you how to create a CAA record for domains and subdomains'
+keywords: ["caa", "dns", "records", "subdomain", "domain"]
+license: '[CC BY-ND 4.0](https://creativecommons.org/licenses/by-nd/4.0)'
+modified_by:
+  name: Linode
+published: 2017-11-03
+title: Add CAA Records in the Linode Manager
+external_resources:
+ - '[CAA Records, DNSimple](https://support.dnsimple.com/articles/caa-record/)'
+ - '[RFC 6844: DNS Certification Authority Authorization (CAA) Resource Record](https://tools.ietf.org/html/rfc6844)'
+cloud_manager_link: quick-answers/linode-platform/add-caa-dns-records/
+hiddenguide: true
+---
+
+Certification Authority Authorization (CAA) is a type of DNS record that allows the owner of a domain to specify which certificate authority (or authorities) are allowed to issue SSL/TLS certificates for their domain(s). This quick answer shows you how to set up CAA records on your Linode.
+
+
+## Add a Single CAA Record
+
+1.  From your Linode's dashboard, select **DNS Manager** at the top of the page.
+
+2.  Select the domain you want to add the record to, or add a domain if you don't already have one listed.
+
+3.  Under the **CAA Records** section, select **Add a new CAA record**.
+
+4.  Here's an explanation of the form fields:
+
+    **Subdomain**: This field indicates the domain or subdomain you want the CAA record to cover. To apply it to your entire website (`example.com`), you can just leave this field blank. To limit the record's application to a subdomain on your site, (`subdomain.example.com`), enter that into the form field.
+
+    **Tag**:
+
+     -  *issue* - Authorize the certificate authority entered in the *Value* field further below to issue TLS certificates for your site.
+
+     -  *issuewild* - Same as above, with the exception that you were issued a wildcard certificate.
+
+     -  *iodef* - URL where your CA can report security policy violations to you concerning certificate issue requests.
+
+    **Value**: If the *issue* or *issuewild* tag was selected above, then the value field takes the domain of your certificate issuer (for example: `letsencrypt.org`). If the *iodef* tag was selected, the value field takes a contact or submission URL (`http` or `mailto`).
+
+    **TTL (Time to Live)**: Time in seconds that your new CAA record will be cached by Linode's DNS name servers before being refreshed. The *Default* selection's TTL is 300 seconds, which is fine for most cases. You can use `dig` to view the remaining time your DNS records will be cached until refreshed. Replace *linode.com* with your site's domain or subdomain in the command below:
+
+        root@debian:~# dig +nocmd +noall +answer example.com
+        example.com.     167 IN  A   203.0.113.1
+
+5.  Select **Save Changes** when finished. The CAA record should be fully propagated within the TTL duration.
+
+
+## Add Multiple CAA Records
+
+Multiple CAA records must be added individually. If your site `example.com` was issued a TLS certificate by Let's Encrypt, but your subdomain `shop.example.com` uses a Symantec certificate, you would need two different CAA records. A reporting URL for the *iodef* tag would also need its own record. Those three would look something like this:
+
+![Multiple CAA records](multiple-caa-records.png)