remind-customers-after-x-days-about-unpaid-orders

Remind customers after x days about unpaid orders

Tags: Customers, Reminder, Schedule, Unpaid

This task wait for a configurable number of days (or hours!) after an order placed, and – if the order is still unpaid – emails the customer, and optionally adds a tag to the order. This task only sends one email – it does not send repeating reminders.

• View in the task library: tasks.mechanic.dev/remind-customers-after-x-days-about-unpaid-orders
• Task JSON, for direct import: task.json
• Preview task code: script.liquid

Default options

{
  "email_subject__required": "Don't forget! Order #{{ order.order_number }} still needs to be paid",
  "email_body__multiline_required": "Hi there,\n\nYour payment is still required! Please get in touch at {{ shop.customer_email }} to proceed.\n\nThanks,\n{{ shop.name }}",
  "tag_to_add_to_the_order": null,
  "number_of_days_to_wait__number_required": 7,
  "use_hours_instead_of_days__boolean": false
}

Learn about task options in Mechanic

Subscriptions

shopify/orders/create+{{ options.number_of_days_to_wait__number_required | default: 7 }}.{% if options.use_hours_instead_of_days__boolean %}hours{% else %}days{% endif %}

Learn about event subscriptions in Mechanic

Documentation

This task wait for a configurable number of days (or hours!) after an order placed, and – if the order is still unpaid – emails the customer, and optionally adds a tag to the order. This task only sends one email – it does not send repeating reminders.

Installing this task

Find this task in the library at tasks.mechanic.dev, and use the "Try this task" button. Or, import this task's JSON export – see Importing and exporting tasks to learn how imports work.

Contributions

Found a bug? Got an improvement to add? Start here: ../../CONTRIBUTING.md.

Task requests

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