From 015018c15ce1a615f5631e28aa51b8e9810f7c75 Mon Sep 17 00:00:00 2001 From: Eitan Adler Date: Tue, 1 Oct 2024 20:21:16 -0700 Subject: [PATCH 1/2] Be honest in "Arbitration & Complaints" It is generally undisputed that Arbitration serves as a claims suppression mechanism. Since lemonade is a "B Corporation" that claims to be pro-social, it should at least be honest as to what its terms means. --- renters.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/renters.md b/renters.md index 6a8e3ef..de915c8 100644 --- a/renters.md +++ b/renters.md @@ -199,7 +199,7 @@ If you fail to make a payment, we will try to reach you at the email you provide ### Arbitration & Complaints -We hope we never have any disagreements, and prefer to settle disagreements in the most collaborative way possible. For this reason, both you and us commit that disagreement related to this contract will be settled by arbitration, administered by the American Arbitration Association, in accordance with its Commercial Arbitration Rules, and judgment by the arbitrator may be entered in any court of appropriate jurisdiction. +We hope we never have any disagreements. However should a dispute arise we'd prefer to minimise our costs your chance for success. For this reason, both you and us commit that disagreement related to this contract will be settled by arbitration, administered by the American Arbitration Association, in accordance with its Commercial Arbitration Rules, and judgment by the arbitrator may be entered in any court of appropriate jurisdiction. Alternatively, if you’d like to make a complaint, please [contact us](# "In the real doc, this will allow you to get in touch directly"). From 064c50f6d5516ec4389a6bb62268e42b5ad1a5d7 Mon Sep 17 00:00:00 2001 From: Eitan Adler Date: Tue, 1 Oct 2024 20:22:04 -0700 Subject: [PATCH 2/2] Update renters.md --- renters.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/renters.md b/renters.md index de915c8..60ace9e 100644 --- a/renters.md +++ b/renters.md @@ -199,7 +199,7 @@ If you fail to make a payment, we will try to reach you at the email you provide ### Arbitration & Complaints -We hope we never have any disagreements. However should a dispute arise we'd prefer to minimise our costs your chance for success. For this reason, both you and us commit that disagreement related to this contract will be settled by arbitration, administered by the American Arbitration Association, in accordance with its Commercial Arbitration Rules, and judgment by the arbitrator may be entered in any court of appropriate jurisdiction. +We hope we never have any disagreements. However should a dispute arise we'd prefer to minimise our costs and your chance for success. For this reason, both you and us commit that disagreement related to this contract will be settled by arbitration, administered by the American Arbitration Association, in accordance with its Commercial Arbitration Rules, and judgment by the arbitrator may be entered in any court of appropriate jurisdiction. Alternatively, if you’d like to make a complaint, please [contact us](# "In the real doc, this will allow you to get in touch directly").