diff --git a/renters.md b/renters.md
index 6a8e3ef..60ace9e 100644
--- a/renters.md
+++ b/renters.md
@@ -199,7 +199,7 @@ If you fail to make a payment, we will try to reach you at the email you provide
 
 ### Arbitration & Complaints
 
-We hope we never have any disagreements, and prefer to settle disagreements in the most collaborative way possible. For this reason, both you and us commit that disagreement related to this contract will be settled by arbitration, administered by the American Arbitration Association, in accordance with its Commercial Arbitration Rules, and judgment by the arbitrator may be entered in any court of appropriate jurisdiction.
+We hope we never have any disagreements. However should a dispute arise we'd prefer to minimise our costs and your chance for success. For this reason, both you and us commit that disagreement related to this contract will be settled by arbitration, administered by the American Arbitration Association, in accordance with its Commercial Arbitration Rules, and judgment by the arbitrator may be entered in any court of appropriate jurisdiction.
 
 Alternatively, if you’d like to make a complaint, please [contact us](# "In the real doc, this will allow you to get in touch directly").