A comprehensive IT ticketing system developed as a Senior Project. This web-based application is designed to streamline and manage IT support requests efficiently.
TuringTickets is a ticket management system built using:
- PHP
- HTML
- CSS
- PHP Mailer (for email notifications)
This system allows users to:
- Submit IT support tickets
- Track ticket status
- Manage IT support requests
- Streamline communication between users and IT staff
- Receive automated email notifications for ticket updates
- guest users cannot directly reply to support emails without Google API, IMAP or POP3
