[ansible/artifactory] operational issue: installService.sh fails

[bbaassssiiee]

Is this a request for help?:

---

Is this a BUG REPORT or FEATURE REQUEST? (choose one):
BUG REPORT

Which installer:
Ansible

Which product and version (eg: ansible & collection version - 7.24.2):
Ansible core 2.12.10
JFrog Platform 10.17.0 release

Which operating system and version(eg: ubuntu & version - 20.4):
RHEL8

Which product license (Enterprise/Pro):
Enterprise

JFrog support reference (if already raised with support team):

What happened:

• In the update from 7.71.11 to 7.77.3 the playbook runs a task Copy new app to artifactory app.
• Later it tries a task Install Service which fails.

TASK [jfrog.platform.artifactory : Create artifactory service] *****************
task path: /root/.ansible/collections/ansible_collections/jfrog/platform/roles/artifactory/shared/install_service.yml:2
fatal: [artifactory]: FAILED! => {"changed": true, "cmd": ["/opt/jfrog/artifactory/app/bin/installService.sh"], "delta": "0:00:20.293135", "end": "2024-01-24 15:57:44.961119", "msg": "non-zero return code", "rc": 1, "start": "2024-01-24 15:57:24.667984", "stderr": "chown: cannot dereference '/opt/jfrog/artifactory/app/frontend/bin/server/dist/node_modules/@contrast/fn-inspect/build/node_gyp_bins/python3': No such file or directory", "stderr_lines": ["chown: cannot dereference '/opt/jfrog/artifactory/app/frontend/bin/server/dist/node_modules/@contrast/fn-inspect/build/node_gyp_bins/python3': No such file or directory"], "stdout": "\nInstalling artifactory as a Unix service that will run as user artifactory and group artifactory\nInstalling artifactory with home /opt/jfrog/artifactory/app\nCreating Group artifactory...already exists... DONE\nCreating user artifactory...already exists... DONE\nModifying environment file /opt/jfrog/artifactory/app/bin/artifactory.default... DONE\n\u001b[33m** INFO: Please create/edit system.yaml file in /opt/jfrog/artifactory/var/etc to set the correct environment\u001b[0m\n\u001b[33m         Templates with information can be found in the same directory\u001b[0m\nStopping the artifactory service...\nInitializing artifactory.service service with systemctl... DONE\nRemoving old custom drivers : /opt/jfrog/artifactory/app/artifactory/tomcat/lib/jf_README.md\nCopying /opt/jfrog/artifactory/var/bootstrap/artifactory/tomcat/lib/README.md to /opt/jfrog/artifactory/app/artifactory/tomcat/lib/jf_README.md\nResolved .mc.enabled (false) from /opt/jfrog/artifactory/var/etc/system.yaml\n\nSetting file permissions...\n\n\u001b[31m** ERROR: Could not set permissions\u001b[0m", "stdout_lines": ["", "Installing artifactory as a Unix service that will run as user artifactory and group artifactory", "Installing artifactory with home /opt/jfrog/artifactory/app", "Creating Group artifactory...already exists... DONE", "Creating user artifactory...already exists... DONE", "Modifying environment file /opt/jfrog/artifactory/app/bin/artifactory.default... DONE", "\u001b[33m** INFO: Please create/edit system.yaml file in /opt/jfrog/artifactory/var/etc to set the correct environment\u001b[0m", "\u001b[33m         Templates with information can be found in the same directory\u001b[0m", "Stopping the artifactory service...", "Initializing artifactory.service service with systemctl... DONE", "Removing old custom drivers : /opt/jfrog/artifactory/app/artifactory/tomcat/lib/jf_README.md", "Copying /opt/jfrog/artifactory/var/bootstrap/artifactory/tomcat/lib/README.md to /opt/jfrog/artifactory/app/artifactory/tomcat/lib/jf_README.md", "Resolved .mc.enabled (false) from /opt/jfrog/artifactory/var/etc/system.yaml", "", "Setting file permissions...", "", "\u001b[31m** ERROR: Could not set permissions\u001b[0m"]}

• Artifactory is not starting

What you expected to happen:
Smooth upgrade.

How to reproduce it (as minimally and precisely as possible):

Anything else we need to know:

Workaround

Changing line 213 of jfrog/artifactory/app/bin/installService.sh

chown -RL ${JF_ARTIFACTORY_USER}:${JF_ARTIFACTORY_GROUP} ${JF_PRODUCT_HOME}/app || /bin/true

[bbaassssiiee]

root cause cannot dereference '/opt/jfrog/artifactory/app/frontend/bin/server/dist/node_modules/@contrast/fn-inspect/build/node_gyp_bins/python3 because /usr/bin/python3 was not present on our system.