| layout | title | permalink |
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Q232687: XFOR: Cannot Send Messages to cc:Mail Recipients After Dirsync |
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Article: Q232687
Product(s): Microsoft Exchange
Version(s): winnt:5.5
Operating System(s):
Keyword(s): exc55 EXC55SP3Fix
Last Modified: 30-SEP-1999
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The information in this article applies to:
- Microsoft Exchange Server, version 5.5
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SYMPTOMS
========
After you perform directory synchronization (dirsync) between Lotus cc:Mail and
Exchange Server, you may be unable to send a Simple Mail Transfer Protocol
(SMTP) message to a Lotus cc:Mail recipient that was exported from the cc:Mail
post office. The message remains in the outbound message queue, which prevents
any other messages from being sent through the Exchange Connector for Lotus
cc:Mail.
CAUSE
=====
This problem occurs when Import.exe version 8.x is running on the Exchange
Server computer. When you send a message through the SMTP service, the reply
address is enclosed in square brackets ([ and ]). However, Import.exe version
8.x does not support square brackets in addresses.
RESOLUTION
==========
To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For additional information, please see the following article in the
Microsoft Knowledge Base:
Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack
The English version of this fix should have the following file attributes or
later:
Component: Connector for cc:Mail
+------------------------+
| File name | Version |
+------------------------+
| Ccmc.exe | 5.5.2584.0 |
+------------------------+
STATUS
======
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5. This problem was first corrected in Exchange Server 5.5 Service
Pack 3.
Additional query words: unregistered export ccmc stuck stop oneoff one-off
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Keywords : exc55 EXC55SP3Fix
Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version : winnt:5.5
Issue type : kbbug
Solution Type : kbfix
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