Q217135

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page	Q217135: XWEB: Post Items in Public Folders Are Not Refreshed by Outlook	/kb/217/Q217135/

Q217135: XWEB: Post Items in Public Folders Are Not Refreshed by Outlook

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Article: Q217135
Product(s): Microsoft Exchange
Version(s): WINDOWS:5.5
Operating System(s): 
Keyword(s): 
Last Modified: 08-MAY-2002

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The information in this article applies to:

- Microsoft Outlook Web Access, version 5.5 
- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

When you use Microsoft Outlook Web Access (OWA) to view public folders, any
subsequent modification to an already opened "posted item" is not refreshed in
OWA, until the user logs off and logs on again. The user continues to view the
original content of the item.

This happens only with "post items" and not with "sent items".

RESOLUTION
==========

A supported fix is now available from Microsoft, but it is only intended to
correct the problem described in this article and should be applied only to
systems experiencing this specific problem. This fix may receive additional
testing at a later time, to further ensure product quality. Therefore, if you
are not severely affected by this problem, Microsoft recommends that you wait
for the next Microsoft Exchange Server version 5.5 service pack that contains
this fix.

To resolve this problem immediately, contact Microsoft Product Support Services
to obtain the fix. For a complete list of Microsoft Product Support Services
phone numbers and information about support costs, please go to the following
address on the World Wide Web:

  http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are normally incurred for support calls may
be canceled, if a Microsoft Support Professional determines that a specific
update will resolve your problem. Normal support costs will apply to additional
support questions and issues that do not qualify for the specific update in
question.

The English version of this fix should have the following file attributes or
later:

Component: Outlook Web Access

+--------------------------------------+
| File name    | Date   | Size         | 
+--------------------------------------+
| Commands.asp | 2/4/99 | 18,008 bytes | 
+--------------------------------------+
| Read.asp     | 2/4/99 | 9,943 bytes  | 
+--------------------------------------+




STATUS
======

Microsoft has confirmed this to be a problem in Outlook Web Access version 5.5.

Additional query words: OWA

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Keywords          :  
Technology        : kbOutlookSearch kbExchangeSearch kbExchange550 kbZNotKeyword2 kbOWASearch kbOWA550
Version           : WINDOWS:5.5
Issue type        : kbbug
Solution Type     : kbfix

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