Q177934

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page	Q177934: GP Fault When Clicking Properties on Any Local Group	/kb/177/Q177934/

Q177934: GP Fault When Clicking Properties on Any Local Group

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Article: Q177934
Product(s): Microsoft Mail For PC Networks
Version(s): WINDOWS:3.2,3.5
Operating System(s): 
Keyword(s): 
Last Modified: 20-NOV-1999

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The information in this article applies to:

- Microsoft Mail for Windows, versions 3.2, 3.5 
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SYMPTOMS
========

When 16-bit Windows client users click Details on any local group, they will
receive one of the following messages:

- 

  MSMAIL caused a General Protection Fault in module FRAMEWRK.DLL...

- 

  MSMAIL caused a General Protection Fault in module AB.DLL...

MS-DOS Mail client, Windows Messaging, and Microsoft Exchange clients can access
the details for local groups without a problem.

CAUSE
=====

This problem is because there is corruption in Alias.tpl.

RESOLUTION
==========

To resolve this problem, do one of the following:

- Copy Alias.tpl from a working postoffice.

-or-

- If another postoffice is not available, install a dummy postoffice and copy
  Alias.tpl from it.

MORE INFORMATION
================


Additional query words:

======================================================================
Keywords          :  
Technology        : kbMailSearch kbZNotKeyword3 kbMail350 kbMail320
Version           : WINDOWS:3.2,3.5
Issue type        : kbprb

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