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Q143356: XCLN: Err Msg: The Logon Attempt Timed Out While Waiting |
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Article: Q143356
Product(s): Microsoft Exchange
Version(s): 4.0,5.0
Operating System(s):
Keyword(s): kbusage
Last Modified: 18-FEB-2002
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The information in this article applies to:
- Microsoft Exchange Windows 3.x client, versions 4.0, 5.0
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SYMPTOMS
========
When you select the Delivery tab in the Property dialog box for a Microsoft
Exchange 16-bit Windows client, the following error can occur:
The logon attempt timed out while waiting for resources to become available
Mapi 1.0 [00000a02]
WORKAROUND
==========
- Open Control Panel and select the Mail And Fax icon. Click Show Profiles,
then click Properties. Then, without logging on, double-click the Microsoft
Exchange icon to bring up the Choose Profile dialog box.
-or-
- Complete the logon process held by the Choose Profile dialog box.
-or-
- Cancel the Choose Profile dialog box to free the logon mutex.
STATUS
======
Microsoft has confirmed this to be a problem in the Microsoft Exchange version
4.0 16-bit Windows client.
MORE INFORMATION
================
The error message occurs because of the action that selecting the Delivery tab
employs. "Delivery" is trying to log on while a logon mutex is held. A mutex is
a type of lock that prohibits other threads from attempting to execute the same
process. In the reverse case, the logon is completed before you attempt to do a
second logon so no error is generated.
For additional information on "mutex," please see the following article in the
Microsoft Knowledge Base:
Q125867 Understanding Win16Mutex
Additional query words: lock winnt win95 wfw
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Keywords : kbusage
Technology : kbExchangeSearch kbExchange500 kbExchange400 kbExchangeClientSearch kbZNotKeyword3
Version : :4.0,5.0
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