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Q86625: PC Adm: Err Msg: This Post Office Is a Hub for Other... |
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Article: Q86625
Product(s): Microsoft Mail For PC Networks
Version(s): WINDOWS:2.1,3.0,3.2
Operating System(s):
Keyword(s):
Last Modified: 30-OCT-1999
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The information in this article applies to:
- Microsoft Mail for PC Networks, versions 2.1, 3.0, 3.2
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SYMPTOMS
========
With version 2.1 or 3.0 of Microsoft Mail for PC Networks, when you delete an
externally defined postoffice with the Mail Administrator program (ADMIN.EXE),
the following error may occur:
Notice 53
This Post office is a hub for other post offices.
This error will occur when the internal counter of indirect postoffice
connections is greater than 0 (zero). This value is stored with the external
postoffice configuration.
CAUSE
=====
There are two probable reasons this error will occur when trying to delete a
postoffice:
1. This postoffice is a hub for postoffice(s). This can be confirmed by creating
a report from the ADMIN.EXE program. From the main menu, select External
Admin, Report, Setup, All Post Offices, then print either to a printer or to
a file. This file will show whether any of the externally defined postoffices
are linked via indirect. These links need to be removed before the hub
postoffice can be deleted or modified.
2. The .XTN file has a bad value in the internal counter for indirect
postoffices. The .XTN file will be preceded by an eight-digit hexadecimal
number such as 000000AB.XTN. The file must be manually corrected using the
following process:
a. Obtain the network and postoffice names of the suspected postoffice.
b. Type out the NETWORK.GLB file that is located within the GLB directory of
the postoffice. This file is not encrypted and is not formatted.
c. Look for the network name of the problem postoffice and write down the
eight-digit number that follows it. This is the ID of this network's
associated .XTN file. Make two copies of this file (for example,
XXXXXXXX.BAK and XXXXXXXX.TMP).
3. Use DEBUG on the .TMP file to find the affected postoffice and zero the
indirect PO counter.
The first defined postoffice name will appear at byte offset 101, and the
associated location of the indirect postoffice counter will be at 389. These
values are offset by 2BAh and 698 (decimal).
The following chart details the first 20 possible file positions for
postoffice names, the associated delete bit, and indirect PO counter
locations.
Delete Bit Postoffice Name Indirect PO Counter
---------------------------------------------------------------
100 101 389
3BA 3BB 643
674 675 8FD
92E 92F BB7
BE8 BE9 E71
EA2 EA3 112B
115C 115D 13E5
1416 1417 169F
16D0 16D1 1959
198A 198B 1C13
1C44 1C45 1ECD
1EFE 1EFF 2187
21B8 21B9 2441
2472 2473 26FB
272C 272D 29B5
29E6 29E7 2C6F
2CA0 2CA1 2F29
2F5A 2F5B 31E3
3214 3215 349D
34CE 34CF 3757
4. Open the temporary XXXXXXXX.TMP file in DEBUG. (Note: The DEBUG command
prompt is a hyphen). For example, type:
"debug 00000009.tmp" (without the quotation marks)
5. At the hyphen (-) prompt, type D100 and press ENTER to get the name of the
first postoffice in the file preceded by a one-byte delete code. If the
delete code is 01 and the postoffice name is the one you want, you are
viewing the correct record and you should go to step g.
If the postoffice name is not correct or the delete code is 00 (indicating a
previously deleted record), repeat step f using the next row in the table
(-D3BA, -D674, -D92E, and so on) until you find the affected record.
6. Once you have found the affected postoffice record, type in Exxx of the
associated value in the Indirect PO Counter column above. This value will be
greater than 00 and will need to be reset. For example:
"-E389
xxxx:0389 01." (without the quotation marks)
7. After the period (.), type in 00 00 (zero zero space zero zero) and press
ENTER. This will null bytes 389H and 38AH, which hold the indirect postoffice
count. Now press W, ENTER (write to disk) and Q, ENTER, to quit DEBUG.
8. Copy the debugged XXXXXXXX.TMP file over the XXXXXXXX.XTN file. Then use the
ADMIN.EXE program to delete the external postoffice definition.
NOTE: If something went wrong and this didn't work, copy your XXXXXXXX.BAK
file over your new XXXXXXXX.XTN file to restore it to its previous state.
Additional query words: 2.10 3.00 3.20 external notice 53 admin
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Keywords :
Technology : kbMailSearch kbZNotKeyword3 kbMailPCN320 kbMailPCN300 kbMailPCN210
Version : WINDOWS:2.1,3.0,3.2
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