From 57ff6653634963688c98f59994fc77f46b76cfe8 Mon Sep 17 00:00:00 2001
From: Peter Rotich <peter@osticket.com>
Date: Mon, 4 Mar 2013 23:14:55 -0500
Subject: [PATCH] Don't show reply/response section on new ticket form if the
 staff can NOT post replies... also checked in Ticket::open().

---
 include/staff/ticket-open.inc.php | 11 +++++++++--
 1 file changed, 9 insertions(+), 2 deletions(-)

diff --git a/include/staff/ticket-open.inc.php b/include/staff/ticket-open.inc.php
index f36c1e0b..ed29b873 100644
--- a/include/staff/ticket-open.inc.php
+++ b/include/staff/ticket-open.inc.php
@@ -219,6 +219,10 @@
                 <textarea name="issue" cols="21" rows="8" style="width:80%;"><?php echo $info['issue']; ?></textarea>
             </td>
         </tr>
+        <?php
+        //is the user allowed to post replies??
+        if($thisstaff->canPostReply()) {
+            ?>
         <tr>
             <th colspan="2">
                 <em><strong>Response</strong>: Optional response to the above issue.</em>
@@ -270,8 +274,8 @@
                             </div>
                         </td>
                     </tr>
-            <?php
-            } ?>
+                <?php
+                } ?>
 
             <?php
             if($thisstaff->canCloseTickets()) { ?>
@@ -304,6 +308,9 @@
             </table>
             </td>
         </tr>
+        <?php
+        } //end canPostReply
+        ?>
         <tr>
             <th colspan="2">
                 <em><strong>Internal Note</strong>: Optional internal note (recommended on assignment) <font class="error">&nbsp;<?php echo $errors['note']; ?></font></em>