diff --git a/open.php b/open.php
index 79c55a91..0ce68070 100644
--- a/open.php
+++ b/open.php
@@ -1,59 +1,59 @@
-<?php
-/*********************************************************************
-    open.php
-
-    New tickets handle.
-
-    Peter Rotich <peter@osticket.com>
-    Copyright (c)  2006-2013 osTicket
-    http://www.osticket.com
-
-    Released under the GNU General Public License WITHOUT ANY WARRANTY.
-    See LICENSE.TXT for details.
-
-    vim: expandtab sw=4 ts=4 sts=4:
-**********************************************************************/
-require('client.inc.php');
-define('SOURCE','Web'); //Ticket source.
-$inc='open.inc.php';    //default include.
-$errors=array();
-if($_POST):
-    $_POST['deptId']=$_POST['emailId']=0; //Just Making sure we don't accept crap...only topicId is expected.
-    if($thisclient) {
-        $_POST['name']=$thisclient->getName();
-        $_POST['email']=$thisclient->getEmail();
-    } elseif($cfg->isCaptchaEnabled()) {
-        if(!$_POST['captcha'])
-            $errors['captcha']='Enter text shown on the image';
-        elseif(strcmp($_SESSION['captcha'],md5($_POST['captcha'])))
-            $errors['captcha']='Invalid - try again!';
-    }
-
-    //Ticket::create...checks for errors..
-    if(($ticket=Ticket::create($_POST,$errors,SOURCE))){
-        $msg='Support ticket request created';
-        //Upload attachments...         
-        if($cfg->allowOnlineAttachments() && $_FILES['attachments'])
-            $ticket->uploadFiles($_FILES['attachments'], $ticket->getLastMsgId(), 'M');
-
-        //Logged in...simply view the newly created ticket.
-        if($thisclient && $thisclient->isValid()) {
-            if(!$cfg->showRelatedTickets())
-                $_SESSION['_client']['key']= $ticket->getExtId(); //Resetting login Key to the current ticket!
-            session_write_close();
-            session_regenerate_id();
-            @header('Location: tickets.php?id='.$ticket->getExtId());
-        }
-        //Thank the user and promise speedy resolution!
-        $inc='thankyou.inc.php';
-    }else{
-        $errors['err']=$errors['err']?$errors['err']:'Unable to create a ticket. Please correct errors below and try again!';
-    }
-endif;
-
-//page
-$nav->setActiveNav('new');
-require(CLIENTINC_DIR.'header.inc.php');
-require(CLIENTINC_DIR.$inc);
-require(CLIENTINC_DIR.'footer.inc.php');
-?>
+<?php
+/*********************************************************************
+    open.php
+
+    New tickets handle.
+
+    Peter Rotich <peter@osticket.com>
+    Copyright (c)  2006-2013 osTicket
+    http://www.osticket.com
+
+    Released under the GNU General Public License WITHOUT ANY WARRANTY.
+    See LICENSE.TXT for details.
+
+    vim: expandtab sw=4 ts=4 sts=4:
+**********************************************************************/
+require('client.inc.php');
+define('SOURCE','Web'); //Ticket source.
+$inc='open.inc.php';    //default include.
+$errors=array();
+if($_POST):
+    $vars = $_POST;
+    $vars['deptId']=$vars['emailId']=0; //Just Making sure we don't accept crap...only topicId is expected.
+    if($thisclient) {
+        $vars['name']=$thisclient->getName();
+        $vars['email']=$thisclient->getEmail();
+    } elseif($cfg->isCaptchaEnabled()) {
+        if(!$_POST['captcha'])
+            $errors['captcha']='Enter text shown on the image';
+        elseif(strcmp($_SESSION['captcha'],md5($_POST['captcha'])))
+            $errors['captcha']='Invalid - try again!';
+    }
+
+    if(!$errors && $cfg->allowOnlineAttachments() && $_FILES['attachments'])
+        $vars['files'] = AttachmentFile::format($_FILES['attachments'], true);
+
+    //Ticket::create...checks for errors..
+    if(($ticket=Ticket::create($vars, $errors, SOURCE))){
+        $msg='Support ticket request created';
+        //Logged in...simply view the newly created ticket.
+        if($thisclient && $thisclient->isValid()) {
+            if(!$cfg->showRelatedTickets())
+                $_SESSION['_client']['key']= $ticket->getExtId(); //Resetting login Key to the current ticket!
+            session_write_close();
+            session_regenerate_id();
+            @header('Location: tickets.php?id='.$ticket->getExtId());
+        }
+        //Thank the user and promise speedy resolution!
+        $inc='thankyou.inc.php';
+    }else{
+        $errors['err']=$errors['err']?$errors['err']:'Unable to create a ticket. Please correct errors below and try again!';
+    }
+endif;
+
+//page
+$nav->setActiveNav('new');
+require(CLIENTINC_DIR.'header.inc.php');
+require(CLIENTINC_DIR.$inc);
+require(CLIENTINC_DIR.'footer.inc.php');
+?>