From 66e07b0c475275570a23df7c9f94448a6e150fb8 Mon Sep 17 00:00:00 2001 From: Marcus Hill Date: Sat, 2 Mar 2024 18:35:10 +0000 Subject: [PATCH] Ticket closure email wording --- post/ticket.php | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/post/ticket.php b/post/ticket.php index 923ed5d97..d0c7a8253 100644 --- a/post/ticket.php +++ b/post/ticket.php @@ -1137,7 +1137,7 @@ $data = []; $subject = "Ticket closed - [$ticket_prefix$ticket_number] - $ticket_subject | (do not reply)"; - $body = "Hello $contact_name,

Your ticket regarding \"$ticket_subject\" has been closed.

We hope the issue was resolved to your satisfaction. If you need further assistance, please raise a new ticket using the below details. Please do not reply to this email.

Ticket: $ticket_prefix$ticket_number
Subject: $ticket_subject
Portal: https://$config_base_url/portal/ticket.php?id=$ticket_id

--
$company_name - Support
$config_ticket_from_email
$company_phone"; + $body = "Hello $contact_name,

Your ticket regarding \"$ticket_subject\" has been closed.

We hope the request/issue was resolved to your satisfaction. If you need further assistance, please raise a new ticket using the below details. Please do not reply to this email.

Ticket: $ticket_prefix$ticket_number
Subject: $ticket_subject
Portal: https://$config_base_url/portal/ticket.php?id=$ticket_id

--
$company_name - Support
$config_ticket_from_email
$company_phone"; // Email Ticket Contact // Queue Mail