diff --git a/src/components/flow/node/helpers.ts b/src/components/flow/node/helpers.ts
index b465fc36..aed45c38 100644
--- a/src/components/flow/node/helpers.ts
+++ b/src/components/flow/node/helpers.ts
@@ -65,7 +65,9 @@ export const getVisibleActions = (renderNode: RenderNode): Action[] => {
     return renderNode.node.actions.filter((action: Action) => action.type !== Types.set_run_result);
   }
 
-  return renderNode.node.actions;
+  //return renderNode.node.actions;
+  //PE-207: hide ticket feature
+  return renderNode.node.actions.filter((action: Action) => action.type !== Types.open_ticket);
 };
 
 export const filterIssuesForAction = (
diff --git a/src/config/interfaces.ts b/src/config/interfaces.ts
index 14651c23..c33923cf 100644
--- a/src/config/interfaces.ts
+++ b/src/config/interfaces.ts
@@ -28,7 +28,7 @@ export enum Types {
   call_classifier = 'call_classifier',
   call_resthook = 'call_resthook',
   call_webhook = 'call_webhook',
-  //open_ticket = 'open_ticket',  PE-207: hide ticket feature
+  open_ticket = 'open_ticket',
   send_msg = 'send_msg',
   send_email = 'send_email',
   send_broadcast = 'send_broadcast',