diff --git a/src/components/flow/node/helpers.ts b/src/components/flow/node/helpers.ts
index f9fc4224..b465fc36 100644
--- a/src/components/flow/node/helpers.ts
+++ b/src/components/flow/node/helpers.ts
@@ -59,24 +59,13 @@ export const getResultName = (node: FlowNode) => {
   }
 };
 
-// export const getVisibleActions = (renderNode: RenderNode): Action[] => {
-//   // subflow nodes hide their set run results
-//   if (getType(renderNode) === Types.split_by_subflow) {
-//     return renderNode.node.actions.filter((action: Action) => action.type !== Types.set_run_result);
-//   }
-//
-//   return renderNode.node.actions;
-// };
-//PE-207: hide ticket feature
 export const getVisibleActions = (renderNode: RenderNode): Action[] => {
-  let actionList = renderNode.node.actions.filter(
-    (action: Action) => action.type !== Types.open_ticket
-  );
   // subflow nodes hide their set run results
   if (getType(renderNode) === Types.split_by_subflow) {
-    actionList = actionList.filter((action: Action) => action.type !== Types.set_run_result);
+    return renderNode.node.actions.filter((action: Action) => action.type !== Types.set_run_result);
   }
-  return actionList;
+
+  return renderNode.node.actions;
 };
 
 export const filterIssuesForAction = (
diff --git a/src/config/typeConfigs.ts b/src/config/typeConfigs.ts
index d9571b08..8e48db31 100644
--- a/src/config/typeConfigs.ts
+++ b/src/config/typeConfigs.ts
@@ -380,7 +380,8 @@ export const typeConfigList: Type[] = [
     localizeableKeys: ['exits'],
     component: OpenTicketComp,
     aliases: [Types.split_by_ticket],
-    visibility: VISIBILITY_ONLINE,
+    //visibility: VISIBILITY_ONLINE,
+    visibility: VISIBILITY_HIDDEN,
     filter: FeatureFilter.HAS_TICKETER
   },
   {