diff --git a/SMSCounter.php b/SMSCounter.php
index 983bec7..6df6c49 100644
--- a/SMSCounter.php
+++ b/SMSCounter.php
@@ -689,6 +689,8 @@ public function removeAccents($str)
           'Ǚ' => 'U', 'ǚ' => 'u',
           // grave accent
           'Ǜ' => 'U', 'ǜ' => 'u',
+          // Left Double Quotation Mark 
+            '“' => '"', '”' => '"',
           // spaces
           ' ' => ' ', ' ' => ' ',
         ];