From a5bf42559e9786de9ed4f097b2b42b6857bc4399 Mon Sep 17 00:00:00 2001 From: Ben Fortuna Date: Wed, 18 Sep 2024 17:01:15 +1000 Subject: [PATCH] Update workflow.md --- docs/streams/workflow.md | 14 ++++++++++++++ 1 file changed, 14 insertions(+) diff --git a/docs/streams/workflow.md b/docs/streams/workflow.md index b42778ee..ec71aada 100644 --- a/docs/streams/workflow.md +++ b/docs/streams/workflow.md @@ -182,3 +182,17 @@ Used as a linked reference for related activities. * Send a cancelled subscriptipn email * Cancel subscription-linked reminder/end of trial email notifications * Cancel subscription-linked monthly charge + + +### Approval Flow + +An approval flow provides a workflow for approving service requests followed by fulfilment. + +#### Create approval action + +**Trigger:** Request created/updated. + +**Description:** + +* Create approval action with due date corresponding to SLA +*