Unable to cancel the shipments in stamps.com using delivery_stamps

[VijaiySelvaraj]

We are using your delivery_stamps module. Using that we are unable to cancel the shipments.

It raises the following error:

Server raised fault: 'Server was unable to process request. ---> IndiciumIdentifier is of invalid type. Must either be a StampsTxID (Guid) or a TrackingNumber (string)'

[jaredkipe]

what version?

Note this is a feature I test all the time while working on Stamps.com module as if you don't cancel the shipment you will be charged for it.

[VijaiySelvaraj]

Thanks for the reply.

We are using version 14.0

Initially, we tried with the integration id that was hardcoded in the delivery_stamps module which gives an authentication error.

So we requested the integration id for our company from the stamps.com support team and got access to the test environment.

Using the test integration id, the labels got created but we are trying to cancel the shipments using the cancel button and it raises the exceptions.

[VijaiySelvaraj]

@jaredkipe if any update is there ? that would be appreciable.