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Suggestion: Scam score based on a screenshots proof, approved by the arbitrators #1457

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slrslr opened this issue Dec 6, 2024 · 8 comments
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is:feature Request for a new feature

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@slrslr
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slrslr commented Dec 6, 2024

Idea on a reputation (scam score) system using real proof/screenshots approved by arbitrators:

After a few months from completing reversible payment method trade, money are charge back by a scammer. Victim makes a screenshot proof of the chargeback and also of the initial incoming transaction. Victim finds a scamming trade party in a Haveno trading history and submits a feedback/review along with that screenshots to the community arbitrators.

Arbitration process:
If arbitrator dismiss the submission, one more arbitrator needs to confirm the decision (a mechanism against biased arbitrator where can be seen identity of the previous arbitrator?). The screenshots of the scam are presented in a non downloadable and temporary form for privacy. Arbitrators can easily use magnifier to verify screenshots quality and can ask for a new/better screenshot maybe.
Protection of the feedback arbitration system from misuse:

  1. submitter can only post a feedback on someone if there is a completed/closed trade with that person and if he never submit the feedback request for that person before
  2. feedback is dismissed on the poster and arbitrator side(because poster can adjust software) in case the submitter caused two dismissed feedback in last 30 days.
  3. arbitration system does not accept/dismiss the feedback request if there is lets say 2 feedback requests open for same submitter.

Displaying scam score/feedback:
Approved feedback is visible for anyone under scammer profile, for example "Scammer: 1 case (last: 2024-12-06. 18 fiat trades since then.)". Visitor can click number of cases and see the feedback of the victims. If indefinitely storing feedback is not ideal, maybe showing the number of approved scam cases is enough.

Block trade offers of a scammers:
Maybe Haveno should deny submitting new fiat trade offers of the users with 3 scam cases or more and also if scammer modify the software to submit it anyway (if that is possible), other users should not see offers of such scammer. This should be done only if the feedback arbitration system is bulletproof and false feedback can not go through/approved.
Maybe add a setting enabled by default to hide trade offers of people with X verified scam cases.

Similar: Suggestion: reputation system #956

@woodser woodser added the is:feature Request for a new feature label Dec 6, 2024
@privacyOG
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privacyOG commented Dec 16, 2024

Whats stopping the scammer of opening a new instance of Haveno? Its a is easy process to delete reinstall and new instance.

@slrslr
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slrslr commented Dec 16, 2024

@privacyOG Quote exactly part you are replying to, so I know the context.

@privacyOG
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privacyOG commented Dec 17, 2024

@privacyOG Quote exactly part you are replying to, so I know the context.

Im refering to the whole suggestion, a scammer could simply delete and reinstall a new Haveno instance, therefore the scammer will have clean slate. Also as this a anonymous platform I dont think arbs can block any traders? And even if they did block them they simple delete and reinstall Haveno.

Im not sure about stats of bad trades as you described above where after few months they are able reverse payment I have not experienced this myself because I try avoid the methods that are known to have high risk of payment reversal. I do believe I could be wrong there is some warning about using those methods. If not then maybe a warning popup should be made for those methods that they are known to be risky payment method due to the ability the taker can reverse payment even after a few months.

Also there is in the preference menu option "Ignore peers onion address" not sure exactly how it works as I never used it but I do know its there maybe some else can elaborate more on this function

@slrslr
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slrslr commented Dec 17, 2024

@privacyOG this post was useless for me. You have not quoted my text. What I have described is working on aged accounts, offcourse users can then see if the offer maker account is new and decide not to trade with it.

@privacyOG
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@privacyOG this post was useless for me. You have not quoted my text. What I have described is working on aged accounts, offcourse users can then see if the offer maker account is new and decide not to trade with it.

Your lucky im patient
In your first post, first few lines you have written this "After a few months from completing reversible payment method trade, money are charge back by a scammer. Victim makes a screenshot proof of the chargeback and also of the initial incoming transaction". This means the scammer is the taker ( buyer ) not the maker ( Seller ).

Based on this I asked again what stops a scammer who will have multiple instances of haveno running at same time delete and reinstall. You can not see the age of the account of someone accepting your offer.

@slrslr
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slrslr commented Dec 17, 2024

You can not see the age of the account of someone accepting your offer.

I am not placing offers, instead I am only accepting offers in case i need to accept a reversible payment method, so per my understanding mine mentioned proposal would work and help me better select among old users, because i would not accidentally select old user with bad scam score (as described in initial post).

Even if i would be maker, then I (my Haveno client app) should be able to deny new (old bad score) users to take my offers.

@privacyOG
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I am not placing offers, instead I am only accepting offers in case i need to accept a reversible payment method, so per my understanding mine mentioned proposal would work and help me better select among old users, because i would not accidentally select old user with bad scam score (as described in initial post).

Even if i would be maker, then I (my Haveno client app) should be able to deny new (old bad score) users to take my offers.

Appreciate the reply I still cant see it. But i will leave it to other to comment

Also not sure how much of impact it will have on Haveno software where it will remain usable especially over tor where there is this added data and images.

We really should avoid payment methods that have a history of and or have a high risk of payment reversal.

I will now leave this for others with more knowledge than me to comment on it.

@boldsuck
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boldsuck commented Dec 19, 2024

Whats stopping the scammer of opening a new instance of Haveno? Its a is easy process to delete reinstall and new instance.

Yeah, he just needs to delete the hidden service address, get a new one and can no longer be identified.
Haveno docu & Bisq Wiki recommends generating a new hidden service address every now and then for privacy reasons.

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