diff --git a/CHANGELOG.md b/CHANGELOG.md
index 212fce24d2e8..911f4116bbd9 100644
--- a/CHANGELOG.md
+++ b/CHANGELOG.md
@@ -1,5 +1,26 @@
 # Changelog
 
+## 0.263.0
+
+<details><summary>google/cloud-contact-center-insights 2.1.0</summary>
+
+
+
+### Features
+
+* Add CMEK InitializeLroSpec ([534f367](https://github.com/googleapis/google-cloud-php/commit/534f3670edc86f7407c0224da4c4a48ea69d18fc))
+* Add import / export IssueModel ([#7731](https://github.com/googleapis/google-cloud-php/issues/7731)) ([534f367](https://github.com/googleapis/google-cloud-php/commit/534f3670edc86f7407c0224da4c4a48ea69d18fc))
+* Add metadata import to IngestConversations ([534f367](https://github.com/googleapis/google-cloud-php/commit/534f3670edc86f7407c0224da4c4a48ea69d18fc))
+* Add sampling to IngestConversations ([534f367](https://github.com/googleapis/google-cloud-php/commit/534f3670edc86f7407c0224da4c4a48ea69d18fc))
+
+
+### Documentation
+
+* Add a comment for valid `order_by` values in ListConversations ([534f367](https://github.com/googleapis/google-cloud-php/commit/534f3670edc86f7407c0224da4c4a48ea69d18fc))
+* Add a comment for valid `update_mask` values in UpdateConversation ([534f367](https://github.com/googleapis/google-cloud-php/commit/534f3670edc86f7407c0224da4c4a48ea69d18fc))
+
+</details>
+
 ## 0.262.0
 
 <details><summary>google/cloud-ai-platform 1.8.0</summary>
diff --git a/ContactCenterInsights/VERSION b/ContactCenterInsights/VERSION
index 38f77a65b301..7ec1d6db4087 100644
--- a/ContactCenterInsights/VERSION
+++ b/ContactCenterInsights/VERSION
@@ -1 +1 @@
-2.0.1
+2.1.0
diff --git a/composer.json b/composer.json
index cef449693376..2f2a4a7fc505 100644
--- a/composer.json
+++ b/composer.json
@@ -119,7 +119,7 @@
         "google/cloud-compute": "1.19.0",
         "google/cloud-confidentialcomputing": "1.1.0",
         "google/cloud-config": "1.0.0",
-        "google/cloud-contact-center-insights": "2.0.1",
+        "google/cloud-contact-center-insights": "2.1.0",
         "google/cloud-container": "2.1.0",
         "google/cloud-container-analysis": "1.0.1",
         "google/cloud-core": "1.60.0",