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USB printer must be printer, not device #208
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Here is the interesting I found in your XML:
To be clear, do you expect your |
Nope! ScanJet was added automatically as Device |
Can you report us the output of the following command ?
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As the wmic command shows us, it seems your printer is still not installed on that computer as wmi is not reporting it. On my point of view, this is a windows issue on your compute, not an agent issue. We will only reporting installed printers reported by WMI. Have you ever used this printer from this computer ? |
What You mean "wmi is not reporting"?, look at lines 7, 29, 32, 54 |
Okay, now I understand what you expect and here you'll admit you didn't say at any moment you expect your Do you expect we only report your |
Hello, |
Yes, I agree. On my point of view, the printer is seen as printer and device and we don't have on agent side any rule telling us a device can't also appear as printer. |
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