Nodejs create_ticket_multiple_attachments.js does not work when trying to attach file

[blazejkroll]

Seems like the
.attach('attachments[]', fs.createReadStream('/path/to/file1.ext'))
creates an error in my reqeuest. I got a 400 response with complains about some fields which are set:

{ description: 'Validation failed', errors:  [ { field: 'description', message: 'It should be a/an String', code: 'missing_field' }, { field: 'status', message: 'It should be one of these values: \'2,3,4,5,6,7\'', code: 'missing_field' }, { field: 'subject', message: 'It should be a/an String', code: 'missing_field' }, { field: 'priority', message: 'It should be one of these values: \'1,2,3,4\'', code: 'missing_field' }, { field: 'requester_id', message: 'Please fill at least 1 of requester_id, phone, email, twitter_id, facebook_id fields', code: 'missing_field' }, { field: 'type', message: 'It should be one of these values: \'Question,Problem,Feature Request,Praise,Complain\'', code: 'missing_field' } ] }

When I comment out all the .attach lines the ticket is created correctly. The files are present in the path.

My unirest request looks like this:

{
    "_stream": false,
    "_multipart": [
        {
            "name": "attachments[]",
            "value": {
                "_readableState": {
                    "objectMode": false,
                    "highWaterMark": 65536,
                    "buffer": [],
                    "length": 0,
                    "pipes": null,
                    "pipesCount": 0,
                    "flowing": null,
                    "ended": false,
                    "endEmitted": false,
                    "reading": false,
                    "sync": true,
                    "needReadable": false,
                    "emittedReadable": false,
                    "readableListening": false,
                    "defaultEncoding": "utf8",
                    "ranOut": false,
                    "awaitDrain": 0,
                    "readingMore": false,
                    "decoder": null,
                    "encoding": null
                },
                "readable": true,
                "domain": null,
                "_events": {},
                "_eventsCount": 1,
                "path": "/tmp/test0.png",
                "fd": null,
                "flags": "r",
                "mode": 438,
                "autoClose": true
            },
            "options": {
                "attachment": true
            },
            "attachment": true
        },
        {
            "name": "status",
            "value": "2",
            "options": {
                "attachment": false
            },
            "attachment": false
        },
        {
            "name": "priority",
            "value": "3",
            "options": {
                "attachment": false
            },
            "attachment": false
        },
        {
            "name": "type",
            "value": "Question",
            "options": {
                "attachment": false
            },
            "attachment": false
        },
        {
            "name": "email",
            "value": "[email protected]",
            "options": {
                "attachment": false
            },
            "attachment": false
        },
        {
            "name": "subject",
            "value": "Exemplary ticket subject",
            "options": {
                "attachment": false
            },
            "attachment": false
        },
        {
            "name": "description",
            "value": "test description",
            "options": {
                "attachment": false
            },
            "attachment": false
        },
        {
            "name": "custom_fields[platform]",
            "value": "test",
            "options": {
                "attachment": false
            },
            "attachment": false
        },
        {
            "name": "custom_fields[area]",
            "value": "test",
            "options": {
                "attachment": false
            },
            "attachment": false
        }
    ],
    "_form": [],
    "options": {
        "url": "https://<my_domian>.freshdesk.com/api/v2/tickets",
        "method": "post",
        "headers": {
            "Authorization": "Basic <my_auth>",
            "Content-Type": "multipart/form-data"
        }
    },
    "as": {}
}

[vicky-fd]

Hi,
I hope you are using this sample to make an API request.

I tried the same sample and was able to make an API request. Can you provide your sample code?

[marcospada]

I get the same issue with PHP, attaching a file, with a custom header for 'Content-type: multipart/form-data' results in all ticket fields reported as missing, even though they're in the same data array as 'attachments[]'