Add an attachment to a ticket

[marinakh]

Hi,
I use this example for adding an attachment to a ticket: https://github.com/freshdesk/fresh-samples/blob/master/c-sharp_samples/AddNoteWithAttachment.cs, changed only the api_key and attachment's path,

but I always get an error: "The remote server returned an error: (500) Internal Server Error."
I can't figure out what is the problem... Does this code works?
I successfully added a note to existing ticket using the sample, but stuck on adding an attachment.

Best Regards,
Marina

[RashmiRam]

You could refer this sample which is more specific to your needs.
https://github.com/freshdesk/fresh-samples/blob/master/c-sharp_samples/CreateTicketWithAttachment.cs

[marinakh]

I tried this one also, only changed the api key, attachment and the url (referring to ticket number).
Still getting this error.

[RashmiRam]

Can you raise a ticket regarding this to support.freshdesk.com attaching your script? Your issues will be addressed appropriately there.