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Can't seem to activate the Knowledge Base module #1110

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woutr-nl opened this issue Mar 25, 2021 · 7 comments
Closed

Can't seem to activate the Knowledge Base module #1110

woutr-nl opened this issue Mar 25, 2021 · 7 comments

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@woutr-nl
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Keep getting the error below when activating;

Cache cleared successfully.
Nothing to migrate.
Error occured creating [/home/woutr/domains/support.woutr.io/public_html/public/modules/knowledgebase] symlink: symlink(): No such file or directory
The [/home/woutr/domains/support.woutr.io/public_html/public/modules/knowledgebase] symlink has been created
Clearing cache...

Funny thing, i've activated the KB before, and my whole CSS was broken then, but that seem to got have been fixed with an update

Any idea how to solve this?

@freescout-helpdesk
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#914

@woutr-nl
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are you even looking at my error? Or just reading 'permissions' and giving it the same answer as always?

@freescout-helpdesk
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You have problems with permissions.

@woutr-nl
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How is it possible to activate other modules then? It's not a permissions-thing.

@woutr-nl
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After removing the kb module and clearing the cache i get;

Er is een fout opgetreden bij het downloaden van de module. :% a_being% download:% a_end% de module alstublieft handmatig en pak die uit in /home/woutr/domains/support.woutr.io/public_html/Modules

Translated;

There was an error downloading the module. :% a_being% download:% a_end% please manually extract the module and extract it in /home/woutr/domains/support.woutr.io/public_html/Modules

@woutr-nl
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image

All the rights are okay too

@freescout-helpdesk
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It looks like we can't help here. You need to investigate the issue by yourself.

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