diff --git a/NEWS.md b/NEWS.md
index 40f0bf0..7136688 100644
--- a/NEWS.md
+++ b/NEWS.md
@@ -1,3 +1,5 @@
+## 1.13.1 2023-04-05
+* [MODNCIP-55](https://issues.folio.org/browse/MODNCIP-55)- alternate user lookup service fix
 ## 1.13.0 2023-02-23
  * [MODNCIP-49](https://issues.folio.org/browse/MODNCIP-49) -CQL and URL injection
  * Updated logging - common logging
diff --git a/pom.xml b/pom.xml
index b266f5f..07884c4 100644
--- a/pom.xml
+++ b/pom.xml
@@ -3,7 +3,7 @@
 	<modelVersion>4.0.0</modelVersion>
 	<groupId>org.folio</groupId>
 	<artifactId>mod-ncip</artifactId>
-	<version>1.13.1-SNAPSHOT</version>
+	<version>1.13.2-SNAPSHOT</version>
 	<name>NCIP</name>
 	<description>NCIP responder for FOLIO (internal module)</description>
 
diff --git a/src/main/java/org/folio/ncip/FolioRemoteServiceManager.java b/src/main/java/org/folio/ncip/FolioRemoteServiceManager.java
index d7da816..5c49186 100644
--- a/src/main/java/org/folio/ncip/FolioRemoteServiceManager.java
+++ b/src/main/java/org/folio/ncip/FolioRemoteServiceManager.java
@@ -690,7 +690,8 @@ private void initProperties(String requesterAgencyId, String baseUrl) throws Exc
 				//LOOKUP LOCATION DOESN'T WORK UNLESS THE LOCATION CODE
 				//IS SURROUNDED BY QUOTES 
 				if (lookupValue.contains("/")) lookupValue = '"' + lookupValue + '"';
-				url = url.replace("{lookup}", StringUtil.cqlEncode(lookupValue));
+				url = url.replace("{lookup}", PercentCodec.encode(lookupValue));
+
 				
 				final String timeoutString = System.getProperty(Constants.SERVICE_MGR_TIMEOUT,Constants.DEFAULT_TIMEOUT);
 				int timeout = Integer.parseInt(timeoutString);
@@ -781,10 +782,13 @@ public JsonObject lookupPatronRecordBy(String type, String value) throws Excepti
 		if (!validTypes.contains(type)) {
 			throw new Exception("invalid patron lookup type provided: " + type);
 		}
+
+		if (type != null && type.equalsIgnoreCase("externalSystemId")) type = "externalSystemId";
 		value = StringUtil.cqlEncode(value);
 		String baseUrl = okapiHeaders.get(Constants.X_OKAPI_URL);
-		String query = "(" + type + "==" + value + "&limit=1";
-		String userApiUri = baseUrl + "/users?query=" + PercentCodec.encode(query.toString());
+		String query = "(" + type + "==" + value + ")";
+		String userApiUri = baseUrl + "/users?query=" + PercentCodec.encode(query.toString()) + "&limit=1";
+
 		String response = callApiGet(userApiUri);
 
 		// WAS THE PATRON FOUND?
diff --git a/src/main/java/org/folio/ncip/NcipConfigCheck.java b/src/main/java/org/folio/ncip/NcipConfigCheck.java
index 065e989..c06663e 100644
--- a/src/main/java/org/folio/ncip/NcipConfigCheck.java
+++ b/src/main/java/org/folio/ncip/NcipConfigCheck.java
@@ -88,7 +88,7 @@ public void process(RoutingContext routingContext) throws Exception {
 			 logger.info(" using lookup value ");
 			 logger.info(value);
 			 if (value.contains("/")) value = '"' + value + '"';
-			 url = url.replace("{lookup}", StringUtil.cqlEncode(value));
+			 url = url.replace("{lookup}", PercentCodec.encode(value));
 			 logger.info("WILL LOOKUP " + lookup + " WITH URL " + url + " USING VALUE " + value);