Connection failed

[hirntot]

hi there! I'm just setting up synology drive on my linux machine, but the Drive always stops with "Connection failed", right after I entered my QuickConnect ID (or alternatively my IP), Name and PW. no further hints. it definitely is working on Android and Windows machines with the same credentials.
what could I do now?
thanks!

running linuxmint 21.x here.

[lil5]

Hi have you tried using the quick connect in the browser on LinuxMint?

[hirntot]

I have. Everything worked fine.

[lil5]

Could you try opening Flatseal (see flathub) and check that you've allowed network and Inter process communication?

[hirntot]

(sorry for my late reply)

do you mean share=ipc? yes, it was always on.

circumstances: I am trying to sign up to my account in my friend/coworker's synology, where we would like to share our business things.
the Synology NAS is located on "domain.top:1234"; there is no further explanation how to enter the port, so I just used the whole link just like that. on my friend's (windows) machine, it works like that.
the user name contains an uppercase letter (!) and lowercase letters.

[lil5]

The actual username (not display name) will be written in lowercase IIRC

Although if you where able to login from a "1 windows machine; 2 with the desktop drive client; 3 on the same network" what ever you fill in there should work fine on this flatpak version too.

As an alternative you could try running the windows version on Linux via bottles

[lil5]

Synology offers a Debian package that you could directly install as well:

https://www.synology.com/en-global/support/download/

Select your NAS, Tab "desktop utilities", under header "Synology drive client" click the download button, download the .deb file named "Ubuntu (.deb)"

This will work just fine on Linux Mint too

(This flatpak uses the same deb file internally)