[ERROR]: Cannot create template: 404 ({"type":"NotFoundError","message":"CaseTemplate not found"})

[pelaohcx]

Work environment

Question	Answer
OS version (server)
OS version (client)	Ubuntu 22.04.5
Python version	Python 3.10.12
Type of email address used	Gmail
Mail client type & version	Gmail.
Browser type & version	Chrome Versión 130.0.6723.70 (Build oficial) (64 bits)
Virtualized Env.	True
Dedicated RAM	16 GB
vCPU	4
ThePhish version
TheHive version
Cortex version
MISP version
Installed using Docker and Docker Compose	True
Docker Version	Docker version 27.3.1, build ce12230
Docker Compose version	Docker-compose version 1.29.2

when I scan an email I get the following error

[ERROR][case_from_email]: Cannot create template: 404 ({“type”: “NotFoundError”, “message”: “CaseTemplate not found”})
[ERROR][thephish_app]: Exception in /analysis [POST].
Traceback (last most recent call):
File “/opt/ThePhish/app/venv/lib/python3.10/site-packages/flask/app.py”, line 2070, in wsgi_app
response = self.full_dispatch_request()
File “/opt/ThePhish/app/venv/lib/python3.10/site-packages/flask/app.py”, line 1515, in full_dispatch_request
rv = self.handle_user_exception(e)
File “/opt/ThePhish/app/venv/lib/python3.10/site-packages/flask/app.py”, line 1513, in full_dispatch_request
rv = self.dispatch_request()
File “/opt/ThePhish/app/venv/lib/python3.10/site-packages/flask/app.py”, line 1499, in dispatch_request
return self.ensure_sync(self.view_functions[rule.endpoint])(**req.view_args)
File “/opt/ThePhish/app/thephish_app.py”, line 40, in analyze_email
verdict = run_analysis.main(wsl, new_case_id, external_from_field)
File “/opt/ThePhish/app/run_analysis.py”, line 558, in main
tasks = api_thehive.get_case_tasks(case.json()['id']).json()
AttributeError: 'NoneType' object has no attribute 'json'.