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Cannot connect with alternate provider gitter.im #3847

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peckpeck opened this issue Nov 8, 2024 · 2 comments
Open

Cannot connect with alternate provider gitter.im #3847

peckpeck opened this issue Nov 8, 2024 · 2 comments
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T-Defect Something isn't working: bugs, crashes, hangs and other reported problems

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@peckpeck
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peckpeck commented Nov 8, 2024

Steps to reproduce

My provider is not matrix.org but gitter.im

  1. First I click on change provider
  2. Select Other
  3. Whatever I type in the search input (gitter.im or https://gitter.im/) I just get a looking glass with the text gitter.im
  4. Click on it
  5. Click on continue

Outcome

What did you expect?

A connection next step page

What happened instead?

A popup that says "Cannot reach server ... please check the URL ..."

And the URL it is trying is not reported, so I cannot check if there is a mistake or not.

Your phone model

Galaxy S23

Operating system version

Android 14

Application version and app store

Element X 0.7.0

Homeserver

gitter.im

Will you send logs?

Yes

Are you willing to provide a PR?

No

@peckpeck peckpeck added the T-Defect Something isn't working: bugs, crashes, hangs and other reported problems label Nov 8, 2024
@peckpeck
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peckpeck commented Nov 8, 2024

@Hywan

@Hywan
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Hywan commented Nov 11, 2024

cc @bmarty

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Labels
T-Defect Something isn't working: bugs, crashes, hangs and other reported problems
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