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Our partners at VA Profile would like to know which services/business lines have undelivered emails so they could investigate what went wrong and reach out to service directly with suggestions. Our current callback provides only services ID which are not helpful for VA Profile's investigation. They requested including service name in the callback, so they’d know which service originated an email.
Ticket is understood, and QA has been contacted (if the ticket has a QA label).
User Story(ies)
As a VA Profile I want to be able to see which service(s) have undelivered emails So that we can help services identify data error and suggest fixing them to minimize undelivered emails rate.
As a VA Notify I want to include service name in check_and_queue_va_profile_email_status_callback's data block So that our partners receive service name as a part of our callback
Additional Info and Resources
Acceptance Criteria
GIVEN check_and_queue_va_profile_email_status_callback method is updated
WHEN an email notification is attempted
THEN include service name in notification_data block
This work is added to the sprint review slide deck (key win bullet point and demo slide)
QA Considerations
verify AC in perf
Potential Dependencies
Potential Dependencies
The text was updated successfully, but these errors were encountered:
User Story - Business Need
Our partners at VA Profile would like to know which services/business lines have undelivered emails so they could investigate what went wrong and reach out to service directly with suggestions. Our current callback provides only services ID which are not helpful for VA Profile's investigation. They requested including service name in the callback, so they’d know which service originated an email.
User Story(ies)
As a VA Profile
I want to be able to see which service(s) have undelivered emails
So that we can help services identify data error and suggest fixing them to minimize undelivered emails rate.
As a VA Notify
I want to include service name in
check_and_queue_va_profile_email_status_callback
's data blockSo that our partners receive service name as a part of our callback
Additional Info and Resources
Acceptance Criteria
GIVEN
check_and_queue_va_profile_email_status_callback
method is updatedWHEN an email notification is attempted
THEN include service name in notification_data block
QA Considerations
Potential Dependencies
Potential Dependencies
The text was updated successfully, but these errors were encountered: