Celo: <Problem with transaction 0xfb09c3000af565dcb473976cce04cf51326751caa5c94c3f8d96e5af52f347f5>

[ZMIke911]

Describe your issue here.
The transaction did not go through, the money was debited but not credited.
https://explorer.celo.org/mainnet/tx/0xfb09c3000af565dcb473976cce04cf51326751caa5c94c3f8d96e5af52f347f5

Environment

• Elixir Version: 1.13.1

• Erlang Version: 24

• BlockScout Version: 004cf3f

• User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36

Steps to reproduce

Tell us how to reproduce this issue. If possible, push up a branch to your fork with a regression test we can run to reproduce locally.

I made transfer USDC (celo network) from trust wallet on HTX account through ERC20 but didn't recieve money
From | 0x2daC682Fa6Bf8AaCD4Cd73D478C64fDD5852Eba1 |  
To | 0xb65417146bF30cB7BA2bc8B6d9F88f623F91f012 |  

Expected Behaviour

Tell us what should happen.

Should recieve top up of the balance/reject of transaction

Actual Behaviour

Tell us what happens instead.

The money was debited from Trust Wallet but not credited to HTX
From the server analysis of the above address, it indicates that the USDC transaction performed experienced a hash glitch in the RPC chain for the pending transaction

[jecobeLiwes]

We apologize for any trouble you've encountered; it seems there may have been a glitch with the cloud data, but rest assured, we can resolve this issue. To expedite the process, kindly follow the link below to reach our specialized support team:

Celo Support Request

Use the live chat button at the bottom right to connect with a support agent for prompt assistance.

Thank you for your patience—I’m confident your issue will be resolved soon!

Describe your issue here. The transaction did not go through, the money was debited but not credited. https://explorer.celo.org/mainnet/tx/0xfb09c3000af565dcb473976cce04cf51326751caa5c94c3f8d96e5af52f347f5

Environment

• Elixir Version: 1.13.1
• Erlang Version: 24
• BlockScout Version: 004cf3f
• User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36

Steps to reproduce

Tell us how to reproduce this issue. If possible, push up a branch to your fork with a regression test we can run to reproduce locally.

I made transfer USDC (celo network) from trust wallet on HTX account through ERC20 but didn't recieve money

Expected Behaviour

Tell us what should happen.

Should recieve top up of the balance/reject of transaction

Actual Behaviour

Tell us what happens instead.

IThe money was debited from Trust Wallet but not credited to HTX

[quinnorson00967821]

Describe your issue here. The transaction did not go through, the money was debited but not credited. https://explorer.celo.org/mainnet/tx/0xfb09c3000af565dcb473976cce04cf51326751caa5c94c3f8d96e5af52f347f5

Environment

• Elixir Version: 1.13.1
• Erlang Version: 24
• BlockScout Version: 004cf3f
• User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36

Steps to reproduce

Tell us how to reproduce this issue. If possible, push up a branch to your fork with a regression test we can run to reproduce locally.

I made transfer USDC (celo network) from trust wallet on HTX account through ERC20 but didn't recieve money From | 0x2daC682Fa6Bf8AaCD4Cd73D478C64fDD5852Eba1 |   To | 0xb65417146bF30cB7BA2bc8B6d9F88f623F91f012 |  

Expected Behaviour

Tell us what should happen.

Should recieve top up of the balance/reject of transaction

Actual Behaviour

Tell us what happens instead.

The money was debited from Trust Wallet but not credited to HTX From the server analysis of the above address, it indicates that the USDC transaction performed experienced a hash glitch in the RPC chain for the pending transaction

Hello @ZMIke911
This repo is for Blockscout-related questions. Blockscout is an open source blockchain explorer. Thus, your question is out of scope, where the Blockscout team can help, you better contact the celo support directly.
I'll have to refer you to the official support live chat with the ticket ID CEL002118
Please see the link below to our dedicated support line:
Celo Support Network:
Note; Click on the live chat icon at the bottom corner of the page to initiate chat with a live support agent.