On Grafana alertmanager dashboard, severity value is shown as "-"

[jiantaoz]

What happened:
On prometheus alertmanager, there are alerts, severity values are "MINOR".
On Grafana, set datasource is prometheus alertmanager, create a dashboard to show alerts got from alertmanager. Alerts are shown, but severity values are "-".

What you expected to happen:
On Grafana, in alerts table, severity values are the same with those on alertmanager, not "-".

How to reproduce it (as minimally and precisely as possible):
1.On Prometheus, there are pre-defined rules, including "severity: MINOR", "severity: MAJOR", "severity: CRITICAL".
2.Triger alerts, there are alerts shown on alertmanager.
3.On Grafana, set datasource is prometheus alertmanager, create a dashboard to show alerts got from alertmanager. Alerts are shown, but severity values are "-".

Anything else we need to know?:
I also modified Prometheus pre-defined rules severity value to number, such as "3".
Triger alerts, on Grafana, Alerts are shown, severity values are "3". That's correct.
So, I guess severity values only support number, not support string, need to enhance.

Environment:
•Grafana version: v6.2.2
•Grafana plugins: prometheus alertmanager v0.0.7

[naphta]

Same issue here, numbers aren't solely fit for purpose here!

[aleteneur]

same issue for me :

Grafana version : 6.4.4
prometheus alertmanager plugin : 0.0.7

[anxolin]

Same here, anyone has figured out why is not showing the severity?

I can even see the value of the severity in the Grafana query inspector:

[JMUsero]

#31 (comment)
this solved it for me.
you have to set up the severity levels on datasource configuration:

Critical=critical
High=high
Warning=warning
Info=info

[Joseph94m]

@JMUsero where did you put that? I have a config file for grafana and i tried:

apiVersion: 1
datasources:
- name: AlertManager
  type: camptocamp-prometheus-alertmanager-datasource
  access: proxy
  url: https://blabla
  basicAuth: true
  basicAuthUser: bla
  jsonData:
    severity:
      Critical: critical
      High: high
      Warning: warning
      Info: info
  secureJsonData:
    basicAuthPassword: blabla

I also tried putting them right under jsonData without the 'severity:' key, but i am still getting the '-' of shame under severity in grafana. Even tried putting it under secureJsonData because i got desperate. Still nothing!

My grafana is version 7.5.3
Not sure how to check plugin version though. I just put the list of plugins to install in my config yaml:
plugins: grafana-piechart-panel,digrich-bubblechart-panel, etc....

[VeenaThimmegowda]

Hi,

I'm also facing the same issue. Workaround didn't work for me.
Can anyone please help.