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403 Forbidden Error When Calling Facebook Messenger Webhook #1835

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mehul2829 opened this issue Jul 11, 2024 · 1 comment
Open

403 Forbidden Error When Calling Facebook Messenger Webhook #1835

mehul2829 opened this issue Jul 11, 2024 · 1 comment
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bug Something isn't working

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@mehul2829
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Description
I am experiencing a 403 Forbidden error when attempting to call the Facebook Messenger webhook to communicate with my Facebook page. Below are the details of my setup and the steps I have taken so far.

Setup Details

  • HTTPS Endpoint: Created using Ngrok
  • Ngrok Region: US

Configurations Added
I have added the below configuration in the bot.config.json file inside my bot.

image

Error Message
Facebook_webhook

Additional Configuration Details

  • OS: Windows
  • Browser: Chrome
  • Botpress Version: 12.31.3
  • NodeJS: 12.18.1

Reference Document
I am following the document below to set up Facebook Messenger in my bot:
https://v12.botpress.com/messaging-channels/direct-integrations/facebook-messenger

Please help me resolve this issue. I would appreciate any guidance on troubleshooting steps or configurations that I might have missed.

@mehul2829 mehul2829 added the bug Something isn't working label Jul 11, 2024
@aadityajha1
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@mehul2829 hey, have you tried using the 1.0.0 version of the messaging api for messenger. It worked for me. You can refer to this docs https://github.com/botpress/messaging/blob/master/docs/channels/v1/messenger.md

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