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import from csv mSecure not working #12075

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ikey-ru opened this issue Nov 20, 2024 · 4 comments
Open

import from csv mSecure not working #12075

ikey-ru opened this issue Nov 20, 2024 · 4 comments
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browser Browser Extension bug

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@ikey-ru
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ikey-ru commented Nov 20, 2024

Steps To Reproduce

mSecure4 - export csv - import > Unreadable characters 0x0b everywhere instead of transferring a line
mSecure6 - export csv - - import > this.getValueOrDefault(...) is null

Web Browser

Firefox

@ikey-ru ikey-ru added browser Browser Extension bug labels Nov 20, 2024
@bitwarden-bot
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Thank you for reporting this issue! We've added this to our internal tracking system.
ID: PM-15122

@bwbug
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bwbug commented Nov 21, 2024

The mSecure importer was just updated by @aj-rosado a few months ago (PR 10698), and seemed to be working then. Perhaps they will have some insight into this.

@ikey-ru In the meantime, it would be helpful if you could provide some more information. Were you using the browser extension or the Web Vault? Which version? What import format did you specify in the import tool? Where exactly did you see the "unreadable characters" and the error messages?

@ikey-ru
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ikey-ru commented Nov 22, 2024

mSecure MacOs 3.5.7 (3.125)

I checked the CSV file through program 010 Editor. It can be seen that instead of the symbol 0x0A 0x0D (or only 0A) is 0x0b

Снимок экрана 2024-11-22 в 23 16 20 Снимок экрана 2024-11-22 в 23 17 48

After imports, the result in Bitwarden such records looks like this (both in the version for Linux and in the web version the same)

Снимок экрана 2024-11-22 в 23 05 23 1

But this is no longer a supporting version mSecure. I think it makes no sense to deal with her. Please pay attention to the new version mSecure 6.
The file created in it cannot be imported at all, Parsing error. (this.getValueOrDefault(...) is null)

If you import file csv created in the latest version of Msecure 6, you can repeat error.

@bwbug
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bwbug commented Nov 22, 2024

So it seems that the problem is that the mSecure CSV exporter is not compliant with CSV formatting standards. You may want to raise that as an issue on the mSecure Support Forum. If you want further input from the Bitwarden community, I would suggest that you ask for assistance on the Bitwarden Community Forum.

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