diff --git a/src/content/writings/2024-09-24-useful.mdx b/src/content/writings/2024-09-24-useful.mdx index 25489a1..5de233e 100644 --- a/src/content/writings/2024-09-24-useful.mdx +++ b/src/content/writings/2024-09-24-useful.mdx @@ -75,11 +75,11 @@ In contrast, an uncooperative salesperson could be curt and not offer next steps In this third example, a customer and a home improvement store both benefit from their exchange: -1. A home owner wants to hang drywall for the first time. This requires knowledge, materials, and tools. -2. They discover Home Depot has an [online guide](https://www.homedepot.com/c/ah/how-to-hang-drywall/9ba683603be9fa5395fab90cbb4826d) to walk through this project with videos and written instructions suitable for do-it-yourself home owners. -3. They gained knowledge, but the page also lists the materials and tools that they may need and a means to find the them in the customer's local store. +1. A homeowner wants to hang drywall for the first time. This requires knowledge, materials, and tools. +2. They discover Home Depot has an [online guide](https://www.homedepot.com/c/ah/how-to-hang-drywall/9ba683603be9fa5395fab90cbb4826d) to walk through this project with videos and written instructions suitable for do-it-yourself homeowners. +3. They gained knowledge, but the page also lists the materials and tools that they may need and a means to find them in the customer's local store. -The store aims to gain a loyal customer (and their money) by making it easy for the home owner to learn about and complete their projects. +The store aims to gain a loyal customer (and their money) by making it easy for the homeowner to learn about and complete their projects. ---