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Got NotAuthorizedEception when doing global signOut #2934

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preethambogadi opened this issue Oct 7, 2024 · 3 comments
Closed

Got NotAuthorizedEception when doing global signOut #2934

preethambogadi opened this issue Oct 7, 2024 · 3 comments
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auth Related to the Auth category/plugins question General question

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@preethambogadi
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preethambogadi commented Oct 7, 2024

From our app we are calling the following code when doing a logOut operation.

val options = AuthSignOutOptions.builder()
.globalSignOut(isGlobalSignOut)
.build()
Amplify.Auth.signOut(options)
{.....}

But getting the exception as shown in screenshot for some users only.

Screenshot 2024-10-04 at 2 44 08 PM

Using the following dependencies

implementation 'com.amplifyframework:core:2.20.0'
implementation 'com.amplifyframework:aws-auth-cognito:2.20.0'
implementation 'com.amplifyframework:aws-api:2.20.0'
implementation 'com.amazonaws:aws-android-sdk-iot:2.75.2'
@github-actions github-actions bot added pending-triage Issue is pending triage pending-maintainer-response Issue is pending response from an Amplify team member labels Oct 7, 2024
@mattcreaser
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Thanks for the report @preethambogadi. We will need to investigate the correct behaviour here and get back to you.

@mattcreaser mattcreaser added bug Something isn't working auth Related to the Auth category/plugins labels Oct 8, 2024
@github-actions github-actions bot removed pending-maintainer-response Issue is pending response from an Amplify team member pending-triage Issue is pending triage labels Oct 8, 2024
@tylerjroach
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This looks like it may be expected behavior but I can't fully tell as the logs are cut off.

If the tokens are expired (access token + refresh) then the API calls for revoking token and global sign out will fail (the tokens are already expired).

What is important to realize is that this is just a partial failure. The end result state is still "logged out" with credentials cleared on the device. This is not a fatal exception. This is just a warning log.

@tylerjroach tylerjroach added question General question and removed bug Something isn't working labels Nov 1, 2024
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This issue is now closed. Comments on closed issues are hard for our team to see.
If you need more assistance, please open a new issue that references this one.

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Labels
auth Related to the Auth category/plugins question General question
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