Very rare update entity

[migius]

Checks

• I have searched the existing issues and no issue is describing my issue
• I have checked the documentation
• I have installed the latest version

The problem

The entity updating very rarely, 1 or 2 times at day

Diagnostics information

Logger: homeassistant.components.climate
Source: components/climate/init.py:367
integration: Climate (documentation, issues)
First occurred: 3:00:52 AM (1 occurrences)
Last logged: 3:00:52 AM

Entity None (<class 'custom_components.bticino_x8000.climate.BticinoX8000ClimateEntity'>) implements HVACMode(s): auto, heat, cool, off and therefore implicitly supports the turn_on/turn_off methods without setting the proper ClimateEntityFeature. Please create a bug report at https://github.com/andrea-mattioli/bticino_x8000_component/issues

my system:
Core 2024.4.3
Supervisor 2024.04.0
Operating System 12.2
Frontend 20240404.2

Anything in the logs that might be useful for me?

No response

Additional information

No response

[mbaveit]

Installed yesterday, same problem for me!
The thermostat is controlled well but never updates the status and temperature and humidity parameters.
If I try to reload the integration, all data is updated at the moment but then it is no longer updated.
Any solution?

[timetravel0]

I’m experiencing the same issue, it’s not getting updated automatically.

[andrea-mattioli]

If you don't receive automatic updates check the reachable of your HA from Legrand Servers.
The issue it's not related to add-on.
In the future release I'll add a new auth method with some checks and eventually a scheduled update every 10min.
Unfortunately Legrand drop the api request after 500daily requests.

[timetravel0]

If you don't receive automatic updates check the reachable of your HA from Legrand Servers. The issue it's not related to add-on. In the future release I'll add a new auth method with some checks and eventually a scheduled update every 10min. Unfortunately Legrand drop the api request after 500daily requests.

Ciao Andrea,
my HA instance is reachable from Legrand Servers but still does not receive any update

[aramis-1970]

I have exactly the same problem. To get temp and humidy updates the only way is to manually force the integration to reload. No automatic updates. All controls to power on/off, set modes etc work without any problem. Any idea?

[majorhector]

Still have the problem. Every commands work fine but no automatic update. The previous andrea's x8000 add-on worked fine with auto update. Someone has a solution?

[ricsp]

Same problem here. The only workaround I can think of is to automatically reload the integration periodically with some automation. Do you see any issues with this?