diff --git a/app/models/zendesk/ticket/content_change_request_ticket.rb b/app/models/zendesk/ticket/content_change_request_ticket.rb
index 31e0c130d..c4c5d8e50 100644
--- a/app/models/zendesk/ticket/content_change_request_ticket.rb
+++ b/app/models/zendesk/ticket/content_change_request_ticket.rb
@@ -28,6 +28,20 @@ def custom_fields
 
       def comment_snippets
         snippets = [
+          Zendesk::LabelledSnippet.new(
+            on: @request,
+            field: :reason_for_change,
+            label: "Reason for request",
+          ),
+          Zendesk::LabelledSnippet.new(
+            on: @request,
+            field: :subject_area,
+            label: "Subject area",
+          ),
+          Zendesk::LabelledSnippet.new(on: self, field: :needed_by_date, label: "Deadline date"),
+          Zendesk::LabelledSnippet.new(on: self, field: :needed_by_time, label: "Deadline time"),
+          Zendesk::LabelledSnippet.new(on: self, field: :not_before_date, label: "Do not publish before date"),
+          Zendesk::LabelledSnippet.new(on: self, field: :not_before_time, label: "Do not publish before time"),
           Zendesk::LabelledSnippet.new(
             on: @request,
             field: :url,
diff --git a/spec/features/content_change_requests_spec.rb b/spec/features/content_change_requests_spec.rb
index 237f05b42..cde2cdf92 100644
--- a/spec/features/content_change_requests_spec.rb
+++ b/spec/features/content_change_requests_spec.rb
@@ -20,7 +20,25 @@
       "tags" => %w[govt_form content_amend],
       "comment" => {
         "body" =>
-"[URLs to be changed]
+"[Reason for request]
+Factual inaccuracy
+
+[Subject area]
+Benefits
+
+[Deadline date]
+31-12-#{next_year}
+
+[Deadline time]
+13:00
+
+[Do not publish before date]
+01-12-#{next_year}
+
+[Do not publish before time]
+18:00
+
+[URLs to be changed]
 http://gov.uk/X
 
 [Details of what should be added, amended or removed]