diff --git a/Gemfile.lock b/Gemfile.lock
index 59e994e0..e7b5a98f 100644
--- a/Gemfile.lock
+++ b/Gemfile.lock
@@ -69,6 +69,7 @@ GEM
     addressable (2.8.5)
       public_suffix (>= 2.0.2, < 6.0)
     ast (2.4.2)
+    base64 (0.1.1)
     bootsnap (1.16.0)
       msgpack (~> 1.2)
     brakeman (6.0.1)
@@ -100,29 +101,13 @@ GEM
     factory_bot_rails (6.2.0)
       factory_bot (~> 6.2.0)
       railties (>= 5.0.0)
-    faraday (1.10.3)
-      faraday-em_http (~> 1.0)
-      faraday-em_synchrony (~> 1.0)
-      faraday-excon (~> 1.1)
-      faraday-httpclient (~> 1.0)
-      faraday-multipart (~> 1.0)
-      faraday-net_http (~> 1.0)
-      faraday-net_http_persistent (~> 1.0)
-      faraday-patron (~> 1.0)
-      faraday-rack (~> 1.0)
-      faraday-retry (~> 1.0)
+    faraday (2.7.11)
+      base64
+      faraday-net_http (>= 2.0, < 3.1)
       ruby2_keywords (>= 0.0.4)
-    faraday-em_http (1.0.0)
-    faraday-em_synchrony (1.0.0)
-    faraday-excon (1.1.0)
-    faraday-httpclient (1.0.1)
     faraday-multipart (1.0.4)
       multipart-post (~> 2)
-    faraday-net_http (1.0.1)
-    faraday-net_http_persistent (1.2.0)
-    faraday-patron (1.0.0)
-    faraday-rack (1.0.0)
-    faraday-retry (1.0.3)
+    faraday-net_http (3.0.2)
     ffi (1.15.5)
     fog-aws (3.21.0)
       fog-core (~> 2.1)
@@ -154,9 +139,9 @@ GEM
       rails (>= 6)
       warden (~> 1.2)
       warden-oauth2 (~> 0.0.1)
-    gds_zendesk (3.3.0)
+    gds_zendesk (3.5.0)
       null_logger (~> 0)
-      zendesk_api (~> 1.27)
+      zendesk_api (>= 1.37, < 4.0)
     globalid (1.2.1)
       activesupport (>= 6.1)
     google-protobuf (3.24.4)
@@ -645,8 +630,9 @@ GEM
     whenever (1.0.0)
       chronic (>= 0.6.3)
     zeitwerk (2.6.12)
-    zendesk_api (1.37.0)
-      faraday (>= 0.9.0, < 2.0.0)
+    zendesk_api (3.0.5)
+      faraday (> 2.0.0)
+      faraday-multipart
       hashie (>= 3.5.2, < 6.0.0)
       inflection
       mini_mime