diff --git a/docs/platform/howto/technical-emails.rst b/docs/platform/howto/technical-emails.rst index d33fa2bfc7..92218ef21b 100644 --- a/docs/platform/howto/technical-emails.rst +++ b/docs/platform/howto/technical-emails.rst @@ -1,15 +1,32 @@ -Receive technical notifications -=============================== +Get technical notifications +============================ -After creating services on Aiven you will want to make sure you stay -up to date with what's happening to them. +To stay up to date with the latest news about the services in a project, you can set up email or Slack notifications for technical contacts for the project. -To add email addresses to technical notifications: +Notifications include information about plan sizes, performance, outages and scheduled maintenance. High priority notifications (for example, a plan running out of space) are also sent to project admin users. + +Set up email notifications +""""""""""""""""""""""""""" #. In the project, click **Settings**. -#. In the **Technical Emails** section of the project settings, add the email addresses. +#. In the **Technical Emails** section, add the email addresses. + +#. Click **Save changes**. + +Set up Slack notifications +""""""""""""""""""""""""""" + +To get notifications in Slack, you can add a Slack channel's or DM email address to the technical contacts for an Aiven project: + +#. In Slack, `create an email address for a channel or DM `_. + +#. In the Aiven Console, go to the project that you want to get notifications for. + +#. Click **Settings**. + +#. In the **Technical Emails** section, add the email address of the Slack channel or DM. #. Click **Save changes**. -These users will receive notifications related to plan sizes, performance, outages and upcoming mandatory planned maintenance. If no emails are specified, we will still send some high-priority notifications (such as disks running out of space warnings) to project admin users. \ No newline at end of file +Alternatively, you can `set up a Slackbot forwarding address `_ and use that to automatically forward Aiven's email notifications from your email client. \ No newline at end of file