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Operating system and version: Windows Server 2016 10.0.14393
YubiKey model and version: YubiKey 5 Nano FIPS 5.4.3
Bug description summary:
Cannot launch Yubimanager Gui
I using TightVNC Remote
I get ykman-gui has stopped working
ykman info is working
C:\Program Files\Yubico\YubiKey Manager>ykman info
Device type: YubiKey 5 Nano FIPS
Serial number: 23788525
Firmware version: 5.4.3
Form factor: Nano (USB-A)
Enabled USB interfaces: OTP, FIDO, CCID
Cannot launch Yubimanager Gui
I using TightVNC Remote
I get ykman-gui has stopped working
ykman info is working
C:\Program Files\Yubico\YubiKey Manager>ykman info
Device type: YubiKey 5 Nano FIPS
Serial number: 23788525
Firmware version: 5.4.3
Form factor: Nano (USB-A)
Enabled USB interfaces: OTP, FIDO, CCID
Applications
OTP Enabled
FIDO U2F Enabled
FIDO2 Enabled
OATH Enabled
PIV Enabled
OpenPGP Enabled
YubiHSM Auth Enabled
I activate the debug log
INFO 09:20:14.774 [ykman.logging.set_log_level:60] Logging at level: DEBUG
WARNING 09:20:14.775 [ykman.logging.set_log_level:64]
#############################################################################
WARNING: Sensitive data may be logged!
Some personally identifying information may be logged, such as usernames!
#############################################################################
DEBUG 09:20:14.775 [ykman.logging_setup.log_sys_info:44] ykman: 5.0.1
DEBUG 09:20:14.775 [ykman.logging_setup.log_sys_info:45] Python: 3.11.1 (tags/v3.11.1:a7a450f, Dec 6 2022, 19:58:39) [MSC v.1934 64 bit (AMD64)]
DEBUG 09:20:14.775 [ykman.logging_setup.log_sys_info:46] Platform: win32
DEBUG 09:20:14.802 [ykman.logging_setup.log_sys_info:47] Arch: AMD64
DEBUG 09:20:14.802 [ykman.logging_setup.log_sys_info:49] Windows version: (10, 0, 14393)
DEBUG 09:20:14.803 [ykman.logging_setup.log_sys_info:53] Running as admin: True
DEBUG 09:20:14.803 [ykman.logging_setup.log_sys_info:54] System date: 2024-01-11
DEBUG 09:20:23.455 [ykman.device.add:162] Add device for <class 'yubikit.core.otp.OtpConnection'>: OtpYubiKeyDevice(pid=0407, fingerprint=b'\\?\hid#vid_1050&pid_0407&mi_00#4&33d4df83&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}')
DEBUG 09:20:23.455 [yubikit.support.read_info:261] Attempting to read device info, using WinHidOtpConnection
DEBUG 09:20:23.460 [yubikit.management.init:443] Management session initialized for connection=WinHidOtpConnection, version=5.4.3
DEBUG 09:20:23.506 [yubikit.support.read_info:289] Read info: DeviceInfo(config=DeviceConfig(enabled_capabilities={<TRANSPORT.USB: 'usb'>: <CAPABILITY.OTP|U2F|FIDO2|OATH|PIV|OPENPGP|HSMAUTH|4: 831>}, auto_eject_timeout=0, challenge_response_timeout=15, device_flags=<DEVICE_FLAG: 0>), serial=23788525, version=Version(major=5, minor=4, patch=3), form_factor=<FORM_FACTOR.USB_A_NANO: 2>, supported_capabilities={<TRANSPORT.USB: 'usb'>: <CAPABILITY.OTP|U2F|FIDO2|OATH|PIV|OPENPGP|HSMAUTH|4: 831>}, is_locked=False, is_fips=True, is_sky=False)
DEBUG 09:20:23.507 [yubikit.support.read_info:348] Device info, after tweaks: DeviceInfo(config=DeviceConfig(enabled_capabilities={<TRANSPORT.USB: 'usb'>: <CAPABILITY.OTP|U2F|FIDO2|OATH|PIV|OPENPGP|HSMAUTH|4: 831>}, auto_eject_timeout=0, challenge_response_timeout=15, device_flags=<DEVICE_FLAG: 0>), serial=23788525, version=Version(major=5, minor=4, patch=3), form_factor=<FORM_FACTOR.USB_A_NANO: 2>, supported_capabilities={<TRANSPORT.USB: 'usb'>: <CAPABILITY.OTP|U2F|FIDO2|OATH|PIV|OPENPGP|HSMAUTH|4: 831>}, is_locked=False, is_fips=True, is_sky=False)
DEBUG 09:20:23.507 [ykman.device.add:173] Resolved device 23788525
DEBUG 09:20:23.507 [ykman.device.add:162] Add device for <class 'fido2.ctap.CtapDevice'>: CtapYubiKeyDevice(pid=0407, fingerprint=b'\\?\hid#vid_1050&pid_0407&mi_01#4&ffda1c1&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}')
DEBUG 09:20:30.500 [yubikey._open_device:135] Failed connecting to the YubiKey over <class 'yubikit.core.smartcard.SmartCardConnection'>
Traceback (most recent call last):
File "qrc:///py/yubikey.py", line 133, in _open_device
return self._dev.open_connection(conn_type)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "C:\Program Files\Yubico\YubiKey Manager\pymodules\ykman\device.py", line 254, in open_connection
raise ValueError("Unsupported Connection type")
ValueError: Unsupported Connection type
ERROR 09:20:30.501 [yubikey.wrapped:88] Failed to open device
Traceback (most recent call last):
File "qrc:///py/yubikey.py", line 78, in wrapped
return f(*args, **kwargs)
^^^^^^^^^^^^^^^^^^
File "qrc:///py/yubikey.py", line 300, in refresh_piv
with self._open_device([SmartCardConnection]) as conn:
TypeError: 'NoneType' object does not support the context manager protocol
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