V2 hour loss in big numbers

[Arianthell]

User has ~150h loss on their Monthly & Alltime and LB
Gene says she didn't change their hours.

User ID: 789144296997519431
my timezone:GMT +9

297h monthly 543.2h all time - 17/02 13:31
https://discord.com/channels/595999872222756885/695434541233602621/811454720207749150

121h monthly 343.2h alltime - 18/02 05:04
https://discord.com/channels/595999872222756885/695434541233602621/811689543924187226

on leaderboard:
297h lb
https://discord.com/channels/595999872222756885/695434541233602621/811454852039049256

121h lb
https://discord.com/channels/595999872222756885/695434541233602621/811689397043855380

[Zackhardtoname]

After some investigation, it seems most likely that there was a one-time data corruption somewhere.
No idea really, but I did a max operation on v2 with v1 on all users just then. Well, v1 only gives him 171h for monthly for now. I am all good if you all wanna "-change"

[Arianthell]

Alrighty thank you I'll ask the user what they think their correct data is and see from there. To confirm; if I do -change I gotta do both for alltime and monthly right?

[Zackhardtoname]

Alrighty thank you I'll ask the user what they think their correct data is and see from there. To confirm; if I do -change I gotta do both for alltime and monthly right?

Yes! Just check "~help change" and follow the example here
For discord links, you could send it somewhere in discord and click it to get to where it is

[Arianthell]

Seems you matched their hours with V1 now I can't tell how long they studied after they lost hours :') They have many join/leaves so I can't do the math really. Do you have the data of the hours they did after they lost hours until now? So that I can add it up to the hour they had before data loss and change it.

Also if you can at least ask us before changing a user's data it'd be really appreciated. They DM us and we have to deal with it when they do. It makes it difficult for us when we don't know what happened.

[Zackhardtoname]

Seems you matched their hours with V1 now I can't tell how long they studied after they lost hours :') They have many join/leaves so I can't do the math really. Do you have the data of the hours they did after they lost hours until now? So that I can add it up to the hour they had before data loss and change it.

Today at 10:49 AM UTC - 5
This is before his hours got maxed.
https://discord.com/channels/595999872222756885/738091719073202327/811987753163948032
I took the max pretty much right after I checked for these logs.

Also if you can at least ask us before changing a user's data it'd be really appreciated. They DM us and we have to deal with it when they do. It makes it difficult for us when we don't know what happened.

Yeah definitely!