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Matter 4 Button Device- History empty,no status displayed, different features #1215
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@ldoering Thanks for reporting the issue. Can you share the driver logs? You can capture these using the SmartThings CLI using the |
Hi Tom, I just started to gather the logs, but noticed that the device was working different today: Both status indication and history were working. Only the action buttons for "4/5/6-times pressed" were a remaining issue, as the device does only support multipress up to 3. Button 1 Press& Release
Btn 4 Press&Release:
In an attempt to understand the behavior I deleted and added the device again: Pressing Button 1: Button 4: After fresh commissioning the device was back to the faulty behavior. |
Just to confirm, during the time period the logs were collected, the button presses were not showing up in the app and it was just showing "Ready"? |
Yes, the last three Logs were collected in this not correctly displayed state. Button 1 was displaying pressed and a correct history, the other buttons did not. Also the inconsitent UI remained even after a restart. Besides the restart test, I wanted to Add the Device and just wait for a while, to see if the restart of the hub was key to fixing the issue or just the time duration. |
I added the device (wrong behavior, as described above), configured a action to button 4 (pressed it and the action was executed, even though no display in the app) and waited for some time (~3h). I added the device again to see if there is any faster way to fix this.
Button 2, action working, but not displayed:
10 minutes later Button 2 was displayed correctly in the App (Action continues to work)
|
@ldoering FYI I'm able to reproduce this locally but still debugging to figure out exactly what's going on. |
Hello @tpmanley, I also see this issue on my testing: only button 1 can show correct action and receive button event from device, the button 2, 3, 4 show extra actions which I only define "Pressed" for those endpoint, and cannot receive any button event. |
After adding a Matter 4 Button Device to SmartThings, it gets displayed correctly with 4 buttons ("Main", "Button2","Button3","Button 4"). Power is also correctly displayed.
Configuring the buttons worked fine and the action was run successfully. I only tested the "Pressed" action.
History: (buttons 2-4 were pressed as well)
Config for button 1/main:
Config for button 2 (3-4 are identical)
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