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ts-project-access.md

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copyright lastupdated keywords subcollection content-type
years
2023
2023-04-17
question about projects, access project, accessing a project, open project
secure-enterprise
troubleshoot

{{site.data.keyword.attribute-definition-list}}

Why can't I access a project?

{: #troubleshoot-project-access} {: troubleshoot} {: support}

You try to find a project that you created or a project that you thought you had access to from the Projects page in the console, but it isn't listed. {: shortdesc}

A project that you expected to find in the console from the Menu Menu icon > Projects page isn't included in your list of projects. {: tsSymptoms}

Your project might have been deleted by another member of your team, or you don't have the required level of access to view projects. {: tsCauses}

Make sure that you have the correct access to view projects. For more information, see Assigning users access to projects. If your project was deleted, create a new one. If you have the {{site.data.keyword.at_full}} service set up for your account, you can use that to audit events for a project, including project deletions. {: tsResolve}